Claude Code is your customer
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Claude Code is your customer
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Re: Claude Code is your customer
#2> "Going into 2026 the single best way to build an "AI native startup" is to build an API first product that can easily be used by Claude Code. I believe in this so much that I think by 2030 any product without an API designed for agents will be dead."
IOW, a human customer is not the customer your business is going to directly serve, their agent is. What's required from the human is to provide a payment method, I assume, else it's not a real customer, but a free-tier user.
Re: Claude Code is your customer
#3I'm going to say an unpopular opinion here: I think agents are going to turn out mostly useless, even if they worked almost perfectly.
How many jobs involve purely clicking things on a computer without human authorities, rules, regulations, permits, spending agreements, privacy laws, security requirements, insurance requirements, or licensing gates?
I wager, almost none. The bottleneck in most work isn't "clicking things on a computer." It's human judgment, authorization chains, regulatory gates, accountability requirements, and spending approvals. Agents automate the easy part and leave the hard part untouched. Meanwhile, if the agents also get it wrong, even 1% of the time, that's going to add up like compound interest in wasted time. Anything that could actually be outsourced to an agent, would have already been outsourced to Kenya.
Re: Claude Code is your customer
#4Nice post, makes sense.
Re: Claude Code is your customer
#5Every single blogger is running to make a post talking about how ai can visit websites now in different words.
Re: Claude Code is your customer
#6I'm going to say an unpopular opinion here: I think agents are going to turn out mostly useless, even if they worked almost perfectly. How many jobs involve purely clicking things on a computer without human authorities, rules, regulations, permits, spending agreements, privacy laws, security requirements, insurance requirements, or licensing gates? I wager, almost none. The bottleneck in most work isn't "clicking th…
I worked in the fraud department for for a big bank (handling questionable transactions). I can say with 100% certainty an agent could do the job better than 80% of the people I worked with and cheaper than the other 20%.
Re: Claude Code is your customer
#7I'm going to say an unpopular opinion here: I think agents are going to turn out mostly useless, even if they worked almost perfectly. How many jobs involve purely clicking things on a computer without human authorities, rules, regulations, permits, spending agreements, privacy laws, security requirements, insurance requirements, or licensing gates? I wager, almost none. The bottleneck in most work isn't "clicking th…
> How many jobs involve purely clicking things on a computer without human authorities, rules, regulations, permits, spending agreements, privacy laws, security requirements, insurance requirements, or licensing gates?
>
> I wager, almost none.
Without any of these, yes. With very basic rules, a LOT of them.
Re: Claude Code is your customer
#8> I think by 2030 any product without an API designed for agents will be dead
And I think that products making billions today by only exposing a 20yo SOAP API are still going to make billions in 4 years.
I hate having to work with them, but I've been playing this game long enough to know that most of the world is running on legacy software and it won't change in about 1400 days.
Re: Claude Code is your customer
#9> I think by 2030 any product without an API designed for agents will be dead And I think that products making billions today by only exposing a 20yo SOAP API are still going to make billions in 4 years. I hate having to work with them, but I've been playing this game long enough to know that most of the world is running on legacy software and it won't change in about 1400 days.
How many VB6, Java 6, Delphi, etc web apps and services, and GUIs out there today in production you think? Still churning
Re: Claude Code is your customer
#10I think Claude Opus needs to re-read Steve Yegge's platform rant and rewrite that part about Amazon. https://gist.github.com/chitchcock/1281611