Earlier quoted context omitted.
I'm running a small service, sub 150 users, no online signup kind of business, B2B. Small EU country. 95% of users ask 'do you have an mobile app?' in first 5 minutes of onboarding. Telling them how to install a PWA (and what it is and so forth) is an uphill battle. Unfortunately App Stores rule the non technical crowd.
To many users, an app seems to be perceived as the blessed way to access the web. While on a mobile, they are mostly a way to organize symlinks or bookmarks. Except, off course a web browser does its best to protect the user while most apps don't. Meanwhile I continue doing the Lords work by telling kids that apps are not the internet. Hopefully, that 95% percentage will eventually decrease.
A few sites throw up a blocking screen to download the app, which disappears once you spoof a desktop UA. But the big problem is businesses now having no web interface at all