"Computers aren't the thing. They're the thing that gets you to the thing." My favorite quote from the excellent show halt and catch fire. Maybe applicable to AI too?
Something like that used to be Apple’s driving force under Steve Jobs (definitely no longer under Tim Cook). https://youtube.com/watch?v=oeqPrUmVz-o&t=1m54s > You’ve go to start with the customer experience and work backwards to the technology. You can’t start with the technology and try to figure out where you’re going to try to sell it.
If those LLM addicts could read, they'd be very upset!