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I was banned from Claude for scaffolding a Claude.md file?

hugodaniel.com

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Re: I was banned from Claude for scaffolding a Claude.md file?

#41

Earlier quoted context omitted.

Claude is an amazing coding model, its other abilities are middling. Anthropic's strategy seems to be to just focus on coding, and they do it well.

> Anthropic's strategy seems to be to just focus on coding, and they do it well. Based on their homepage, that doesn't seem to be true at all. Claude Code yes, focuses just on programming, but for "Claude" it seems they're marketing as a general "problem solving" tool, not just for coding. https://claude.com/product/overview

Isn't this the case for almost every product ever? Company makes product -> markets as widely as possible -> only niche group become power users/find market fit. I don't see a problem with this. Marketing doesn't always have to tell the full story, sometimes the reality of your products capabilities and what the people giving you money want aren't always aligned.

Re: I was banned from Claude for scaffolding a Claude.md file?

#43

I am really confused as to what happened here. The use of ‘disabled organization’ to refer to the author made it extra confusing. I think I kind of have an idea what the author was doing, but not really.

You're not alone. I think the author was doing some sort of circular prompt injection between two instances of Claude? The author claims "I'm just scaffolding a project" but that doesn't appear to be the case, or what resulted in the ban...

i have no idea what he was actually doing either, and what exactly is it one isnt allowed to use claude to do?

Re: I was banned from Claude for scaffolding a Claude.md file?

#45

I recently found out that there's no such thing as Anthropic support. And that made me sad, but not for reasons that you expect. Out of all of the tech organizations, frontier labs are the one org you'd expect to be trying out cutting edge forms of support. Out of all of the different things these agents can do, surely most forms of "routine" customer support are the lowest hanging fruit? I think it's possible for An…

> Out of all of the different things these agents can do, surely most forms of "routine" customer support are the lowest hanging fruit?

I come from a world where customer support is a significant expense for operations and everyone was SO excited to implement AI for this. It doesn't work particularly well and shows a profound gap between what people think working in customer service is like and how fucking hard it actually is.

Honestly, AI is better at replacing the cost of upper-middle management and executives than it is the customer service problems.

Re: I was banned from Claude for scaffolding a Claude.md file?

#46

This feels... reasonable? You're in their shop (Opus 4.5) and they can kick you out without cause. But Claude Code (the app) will work with a self-hosted open source model and a compatible gateway. I'd just move to doing that.

Not sure what your point is. They have the right to kick OP out. OP has the right to post about it. We have a right to make decisions on what service to use based on posts like these.

Pointing out whether someone can do something is the lowest form of discourse, as it's usually just tautological. "The shop owner decides who can be in the shop because they own it."

Re: I was banned from Claude for scaffolding a Claude.md file?

#47
post #17

You are lucky they refunded you. Imagine they didn't ban you and you continued to pay 220 a month. I once tried Claude made a new account and asked it to create a sample program it refused. I asked it to create a simple game and it refused. I asked it to create anything and it refused. For playing around just go local and write your own multi agent wrapper. Much more fun and it opens many more possibilities with unce…

LLMs are kind of fun to play with (this is a website for nerds, who among us doesn’t find a computer that talks back kind of fun), but I don’t really understand why people pay for these hosted versions. While the tech is still nascent, why not do a local install and learn how everything works?

Re: I was banned from Claude for scaffolding a Claude.md file?

#48

I recently found out that there's no such thing as Anthropic support. And that made me sad, but not for reasons that you expect. Out of all of the tech organizations, frontier labs are the one org you'd expect to be trying out cutting edge forms of support. Out of all of the different things these agents can do, surely most forms of "routine" customer support are the lowest hanging fruit? I think it's possible for An…

Claude is an amazing coding model, its other abilities are middling. Anthropic's strategy seems to be to just focus on coding, and they do it well.

Interesting. Would anyone care to chime in with their opinion of the best all-rounder model?

Re: I was banned from Claude for scaffolding a Claude.md file?

#49

I recently found out that there's no such thing as Anthropic support. And that made me sad, but not for reasons that you expect. Out of all of the tech organizations, frontier labs are the one org you'd expect to be trying out cutting edge forms of support. Out of all of the different things these agents can do, surely most forms of "routine" customer support are the lowest hanging fruit? I think it's possible for An…

> Out of all of the different things these agents can do, surely most forms of "routine" customer support are the lowest hanging fruit? I come from a world where customer support is a significant expense for operations and everyone was SO excited to implement AI for this. It doesn't work particularly well and shows a profound gap between what people think working in customer service is like and how fucking hard it ac…

> shows a profound gap between what people think working in customer service is like and how fucking hard it actually is

Nicely fitting the pattern where everyone who is bullish on AI seems to think that everyone else's specialty is ripe for AI takeover (but not my specialty! my field is special/unique!)

Re: I was banned from Claude for scaffolding a Claude.md file?

#50
So you have two AIs. Let's call them Claude and Hal. Whenever Claude gets something wrong, Hal is shown what went wrong and asked to rewrite the claude.md prompt to get Claude to do it right. Eventually Hal starts shouting at Claude.

Why is this inevitable? Because Hal only ever sees Claude's failures and none of the successes. So of course Hal gets frustrated and angry that Claude continually gets everything wrong no matter how Hal prompts him.

(Of course it's not really getting frustrated and annoyed, but a person would, so Hal plays that role)

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