Earlier quoted context omitted.
I suspect they might lose money on returns too, which are probably more likely if an AI misunderstands what the buyer wants or misjudges quality or can’t detect fake listings etc
I don’t know if there are other ways eBay could lose money on returns. But my single data point: the very first thing I sold on eBay (a manual lever espresso machine) got returned because the buyer clearly didn’t know how to use it, and claimed it was defective. And because eBay has a money back guarantee, they just reached their hands into my back account and withdrew the earnings from the sale + the shipping costs…
eBay explicitly bans AI "buy for me" agents in user agreement update
261–270 of 363 posts
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#262Interesting, I’m not big on AI but I have thought often it would be nice to have an ‘agent’ that monitors ebay or other classifieds sites for items based on a natural language description. Something like “I want an old mini PC to use as a home server, it should have roughly these specs and cost under this amount”, and then an LLM would run some searches every day, parse the results and send me a message if something…
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#263Earlier quoted context omitted.
According to you, a bidder should always be willing to extend the bid to infinity since each increment is only one cent more.
No, I am willing to pay $0.01 more but not infinity more, there's a difference
"I made my max bid $500.01, but I'd have paid $500.02!"
"I made my max bid $500.02, but I'd have paid $500.03!"
…where does this process end?
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#264Earlier quoted context omitted.
I don’t know if there are other ways eBay could lose money on returns. But my single data point: the very first thing I sold on eBay (a manual lever espresso machine) got returned because the buyer clearly didn’t know how to use it, and claimed it was defective. And because eBay has a money back guarantee, they just reached their hands into my back account and withdrew the earnings from the sale + the shipping costs…
I only sell stuff on EBay as-is, no returns. I'm not sure if this protects me from their money back guarantee, but it gives me a little peace of mind until I too get bitten.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#265Earlier quoted context omitted.
I don’t know if there are other ways eBay could lose money on returns. But my single data point: the very first thing I sold on eBay (a manual lever espresso machine) got returned because the buyer clearly didn’t know how to use it, and claimed it was defective. And because eBay has a money back guarantee, they just reached their hands into my back account and withdrew the earnings from the sale + the shipping costs…
I only sell stuff on EBay as-is, no returns. I'm not sure if this protects me from their money back guarantee, but it gives me a little peace of mind until I too get bitten.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#266This ban isn't about 'fairness' or bot protection; it's about protecting the Impression Funnel. Marketplaces like eBay are designed to monetize 'Wandering Attention'—sponsored listings, 'customers also bought', and sidebar ads. An AI Agent represents 'Laser Focused Attention'. It executes a transaction with zero wandering. It effectively turns the marketplace into a commoditized backend database / dumb pipe. From a G…
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#267Earlier quoted context omitted.
Nilay Patel is calling this "the DoorDash problem" and has written an essay on it here: https://www.theverge.com/podcast/823909/the-doordash-problem...
Fewer companies get the chance to enshittify my experience? Sign me up!
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#268Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#269Interesting, I’m not big on AI but I have thought often it would be nice to have an ‘agent’ that monitors ebay or other classifieds sites for items based on a natural language description. Something like “I want an old mini PC to use as a home server, it should have roughly these specs and cost under this amount”, and then an LLM would run some searches every day, parse the results and send me a message if something…
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#270Earlier quoted context omitted.
I don’t know if there are other ways eBay could lose money on returns. But my single data point: the very first thing I sold on eBay (a manual lever espresso machine) got returned because the buyer clearly didn’t know how to use it, and claimed it was defective. And because eBay has a money back guarantee, they just reached their hands into my back account and withdrew the earnings from the sale + the shipping costs…
I only sell stuff on EBay as-is, no returns. I'm not sure if this protects me from their money back guarantee, but it gives me a little peace of mind until I too get bitten.