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Design Thinking Books (2024)

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Re: Design Thinking Books (2024)

#72
post #70

Earlier quoted context omitted.

Can you give an analogous example for data science? I confess ignorance here, and always took the term at face value. Is the issue that "data science" tries to be agnostic about the source of the data? (I'm not claiming that that is true, just guessing)

Sure. There are many examples of data scientists attempting to use complex Machine Learning and Deep Learning models to predict machine (bearings, gears, etc.) failures from vibration data, where a simple Fourier Transform (FFT) provides a lot more insight and predictive powers about the same problem. However, spectrum analysis is not something that data scientists learn at school, yet every mechanical/electronics en…

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Re: Design Thinking Books (2024)

#73
post #60

Design Thinking is the Data Science of UX: an attempt to gain influence in fields that you don't have expertise in. Even though there might be universal design principle that can be applied in many fields, the Design Thinking people think that they can just come in and design user interfaces, etc. without really having an expertise in the particular field. Design Thinking works for selling consulting and not much els…

Isn't design thinking just... thinking? There may be different design methodologies you apply in different domains (e.g. civil, aeronautics, automotive, electronics, software), but once you abstract that away, what you get is thinking. I once attended a design thinking workshop many years ago, and no one there was able to adequately explain what design thinking was, except by means of jargon, metaphor, or example. My understanding of the subject has not advanced much further in the intervening years.

Re: Design Thinking Books (2024)

#74
post #60

Design Thinking is the Data Science of UX: an attempt to gain influence in fields that you don't have expertise in. Even though there might be universal design principle that can be applied in many fields, the Design Thinking people think that they can just come in and design user interfaces, etc. without really having an expertise in the particular field. Design Thinking works for selling consulting and not much els…

Uhh… What does Design Thinking have to do with UX? Sure, it could be used to come up with novel ideas for user interfaces but DT (nowadays) is an approach that's several orders of magnitude more general.

Sure. Let me then call it this way: "Design Thinking is the Data Science of design: an attempt to gain influence in fields that you don't have expertise in."

Re: Design Thinking Books (2024)

#75
post #70

Earlier quoted context omitted.

Can you give an analogous example for data science? I confess ignorance here, and always took the term at face value. Is the issue that "data science" tries to be agnostic about the source of the data? (I'm not claiming that that is true, just guessing)

Sure. There are many examples of data scientists attempting to use complex Machine Learning and Deep Learning models to predict machine (bearings, gears, etc.) failures from vibration data, where a simple Fourier Transform (FFT) provides a lot more insight and predictive powers about the same problem. However, spectrum analysis is not something that data scientists learn at school, yet every mechanical/electronics en…

Yet I suspect that mechanical engineers are not writing software for companies in the large. There are software developers doing so.

I suspect that they should be consulted by data science folks as domain experts.

That said won’t AI replace both? ;)

Re: Design Thinking Books (2024)

#76
post #74

Earlier quoted context omitted.

Uhh… What does Design Thinking have to do with UX? Sure, it could be used to come up with novel ideas for user interfaces but DT (nowadays) is an approach that's several orders of magnitude more general.

Sure. Let me then call it this way: "Design Thinking is the Data Science of design: an attempt to gain influence in fields that you don't have expertise in."

I’d retort that software developers aren’t domain experts either. At the end of the day you either luck out if domain experts and actual users are involved in eliminating toil (in the sense that Google defines that) and optimizing the user experience, while reducing friction in applications and providing insights into data.

Re: Design Thinking Books (2024)

#77
post #66

Earlier quoted context omitted.

I practiced Design Thinking at IDEO for 10 years, and I can assure you it's not "one size fits all." And you can onboard an intern or a client CEO in days, without requiring them to internalize a very abstract system for decomposing problems.

>I practiced Design Thinking at IDEO for 10 years That may possibly explain your motivation but even ten years do not make it right, nor the speed of teaching. You are saying it yourself: internalising the very abstract system for decomposing and adapting it has a value of its own you cannot replicate by pre-solving it. The spinning-off of Design Thinking only accomplished further segmentation of a space which was al…

It's always valuable to have a generalizable skill. But design is fundamentally a craft; an applied art. It's problem-solving. And like any craft, there are tools and techniques that are tried and true. You could approach woodworking with a ground-up Systems Thinking approach, but would you turn down the advice of a carpenter with 30 years of experience? Technically all you need to understand woodworking is a physics textbook and maybe an organic chemistry textbook.

My guess is you're a software developer (as I am), and in my opinion the fatal flaw of our group is the incorrect belief that we could do anything or solve any problem by simply decomposing it into smaller and smaller components. The thing is, for a big enough problem, there are an almost infinite number of ways to break it down and then build it back up. In optimization terms, complex projects are highly nonlinear problems, so you may be able to understand what the inputs are, but it sometimes takes wisdom and experience to tune the parameters.

Re: Design Thinking Books (2024)

#78
I’m not a game designer, but 15 years after initially reading it, Jesse Schell’s “The Art of Game Design: A Book of Lenses” really sticks with me in any product design context. Organizing your thoughts around the lenses presented in this book makes for productive discussion, and can turn subjective points (an example might be how frictionless or not a UI element might be) into more objective points. I suggest checking it out. The author posted a deck of the lenses here: https://deck.artofgamedesign.com

Re: Design Thinking Books (2024)

#79
post #60

Design Thinking is the Data Science of UX: an attempt to gain influence in fields that you don't have expertise in. Even though there might be universal design principle that can be applied in many fields, the Design Thinking people think that they can just come in and design user interfaces, etc. without really having an expertise in the particular field. Design Thinking works for selling consulting and not much els…

Design thinking, at least in its formal STS approach, is essentially applied sociology; it's about using various toolkits to build a sufficient understanding of a domain from the "inside out" (using desk and field research) so that you can design valuable experiences that build upon the expertise of those actually inside the domain. In this, it's a bridge between UX/product and users/stakeholders (technical stakeholders are admittedly too often an afterthought, but that's a process problem). If anyone comes in and attempts to blindly shove workshops at you without first conducting in-depth research, interviews, and field studies in your domain, then they are (without resorting to the One True Scotsman) not doing design thinking, they're doing cargo-cult brainstorming. (It's also a process orthogonal to agile development, since by definition it's a linear process that needs to be conducted prior to developing the actual product features and requirements.)

The books and papers the OP cites are solid (Rittel and Webber, Buchanan, etc., though TRIZ, I think, is rather oversold), but in my experience the problem with most design thinking practitioners is that they aren't qualified sociologists and ethnographers, so a lot of design thinking is basically a reinvention of the last century of sociological middle-range theory and ethnographic principles, without being strongly informed by either, likely due to the field's foundation in early software requirements studies.

Re: Design Thinking Books (2024)

#80

Earlier quoted context omitted.

I was gifted this book my a CIO when in college. She had a dozen copies in her office to hand out to various people. It took me a few tries to get up the will to actually read it. It was years ago, so I don’t remember a lot of details. My main take away was to make controls logical for the thing being controlled. “Norman doors” are the big one, but I often think about it while I’m in my car trying to do something on…

The thing about norman doors is that it's not really a design flaw, not in every case. Like handles on push doors. It's tempting to think of that as a design flaw but more likely it's designed to be mass produced and reversible, the cost of making two (or more) configurations being much higher than the occasional confused user. You could argue this only enhances the metaphor as a lot of design issues occur when thing…

I still see this as a design flaw, even if it explains why it was done. They save a little in manufacturing, and then thousands of people per day end up using it wrong for decades, in the case of a high traffic door, like at a mall.

Related… this is one of my favorite Far Side comics.

https://fifetli.wordpress.com/wp-content/uploads/2019/01/scr...

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