not the User Agreement! Impossible to enforce, they can read browser windows and pass captchas
Probably less about direct enforcement, more about after the fact. Ebay doesn't want to deal with charge backs for hallucinate purchases
eBay explicitly bans AI "buy for me" agents in user agreement update
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Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#12Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#13not the User Agreement! Impossible to enforce, they can read browser windows and pass captchas
Probably less about direct enforcement, more about after the fact. Ebay doesn't want to deal with charge backs for hallucinate purchases
A charge back doesn’t mean buyer always wins. Imagine if credit card companies also pass a rule - “LLM or AI purchases are non-refundable”.
On a different note - once I tried to cancel an eBay order within a minute, both eBay and seller declined. It’s so fked up with them.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#14So scraping bots and “buy for me” bots are bad, but the incredibly annoying sniping bots are OK? That sure feels like a double standard.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#15not the User Agreement! Impossible to enforce, they can read browser windows and pass captchas
Maybe, but a policy's or law's validity or importance are not contingent on them being enforceable.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#16LLM-initiated purchases probably rack up chargebacks, support calls, etc for mistakes the LLM makes. I'm not surprised they want to limit it.
More likely, they want to be the exclusive provider of LLMs that can purchase off of eBay, or at least charge for API access.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#17So scraping bots and “buy for me” bots are bad, but the incredibly annoying sniping bots are OK? That sure feels like a double standard.
I can only hope.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#18Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#19LLM-initiated purchases probably rack up chargebacks, support calls, etc for mistakes the LLM makes. I'm not surprised they want to limit it.
I might be out of the loop, but are agents actually out there buying stuff from "unwilling" vendors at any significant scale? I thought that was still mostly limited to opt-in partnerships with retailers. Still, eBay might be anticipating the issues you mentioned and trying to get ahead of them.
Agents are being used to automate things like non-cash account balance arbitrage, stacking and abusing marketing promotions, triangulated purchasing schemes, and purchase-refund arbitrage schemes at an increasingly large scale.
Re: eBay explicitly bans AI "buy for me" agents in user agreement update
#20I imagine this type of automation existed before LLM agents came along - what do they add? Is it just the ability to evaluate the product description? Item quality is already listed as a categorical variable.