I've watched this pattern play out in systems administration over two decades. The pitch is always the same: higher abstractions will democratise specialist work. SREs are "fundamentally different" from sysadmins, Kubernetes "abstracts away complexity." In practice, I see expensive reinvention. Developers debug database corruption after pod restarts without understanding filesystem semantics. They recreate monitoring…
90% of people building whatever junk their company needs does not. I learned this lesson the hard way after working at both large and tiny companies. Its the people that remain in the bubble of places like AWS, GCP or people doing hard core research or engineering that have this mentality. Everyone else eventually learns.
>Excel proves the rule. It's objectively terrible: 30% of genomics papers contain gene name errors from autocorrect, JP Morgan lost $6bn from formula errors, Public Health England lost 16,000 COVID cases hitting row limits. Yet it succeeded at democratisation by accepting catastrophic failures no proper system would tolerate.
Excel is the largest development language in the world. Nothing (not Python, VB, Java etc.) can even come close. Why? Because it literally glues the world together. Everything from the Mega Company, to every government agency to even mom & pop Bed & Breakfast operations run on Excel. The least technically competent people can fiddle around with Excel and get real stuff done that end up being critical pathways that a business relies on.
Its hard to quantify but I am putting my stake in the ground: Excel + AI will probably help fix many (but not all) of those issues you talk about.