> The biggest commercial success is not the best technical design: Nokia N95 versus the first generation iPhone That’s not a good example. Neither is Beta vs VHS. The most they illustrate is a different law I am coining right here: Canyon’s Law of Design Optimization: you will inevitably choose to optimize for different metrics than your customers would wish. Don’t try to convince them they are wrong.
That's not a good example, but for a different reason: the N95 outsold the original iPhone. The original iPhone was a promising proof of concept. It got the form factor and the interface right, but the actual device was underwhelming. It had no 3G, no GPS, no third-party apps, and a weak camera. iPhone 3G added all the features competitors already had (apart from a good camera) and became a much bigger commercial suc…
But I'd be surprised if Apple didn't have a beefier profit with the IPhone compared to Nokia with the N95.