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Kidnapped by Deutsche Bahn

theocharis.dev

331–340 of 1001 posts

Re: Kidnapped by Deutsche Bahn

#332

I feel like we lost humanity somewhere in modern world. I grew up in 3rd world country and if this were to happen, train would literally stop somewhere, anywhere. (With the assumption it’s safe from crewing into another train). But the idea that you go 55 minutes just because of policy; and skip 15 stations is crazy to me. Again with the assumptions that it can safely stop somewhere for 5m and I’m pretty sure the ans…

I worked for a massive German company you heard of, this sounds more like the typical German philosophy of strictly following the process -- as absurd as it might be -- and refusing to take initiative for anything that is not explicitly defined as one's responsibility. As a French, the culture shock was brutal and I never really got around that work attitude. I went through a similar issue back when I used to take a…

you summarized my 5+ year experience living in Germany with one sentence in a way that I have never found the words for - thank you, really, thank you

I feel that in Germany, the original intent of the many rules, processes, and procedures has been lost. Employees are trained to operate such that every situation is governed by a rule/process/procedure, and their job is to look up the situation in a massive leather-bound book of branching rules, see which rule applies in the given situation, and then… apply the rule. But, they will do this only if they assess that helping you falls under their job’s responsibilities. Sometimes your situation is neat and clean, and was what the rule-writers thought about when they wrote the rules. Sometimes, not.

TLDR: if you have an edge case in the German bureaucratic system (forms at the doctor’s office, Deutsche Bahn travel troubles, closing a bank account), you are f***

Re: Kidnapped by Deutsche Bahn

#333
post #29

Earlier quoted context omitted.

German trains, as recently as the 90s, were phenomenal, and integrated superbly with the Swiss and others. It is in the 21st century that Germany has gone off the rails.

The Netherlands has a very similar problem: the train system was privatized in the late 90s/early 2000s and has been going downhill since the 2010s or so. While it's still better than Deutsche Bahn, it's just so much worse compared to how it used to be.

Dutch trains aren't as perfect as the Swiss, but still far, far, better than German trains. I think it was about 20 years ago when NS was ridiculed because of nonsense delays caused by leaves on the track (who would possibly expect that in the autumn?). I think they're better now. And intercity trains leaving every 10 minutes (between Amsterdam and Utrecht) helps a lot.

Re: Kidnapped by Deutsche Bahn

#334
post #29

Earlier quoted context omitted.

German trains, as recently as the 90s, were phenomenal, and integrated superbly with the Swiss and others. It is in the 21st century that Germany has gone off the rails.

The Netherlands has a very similar problem: the train system was privatized in the late 90s/early 2000s and has been going downhill since the 2010s or so. While it's still better than Deutsche Bahn, it's just so much worse compared to how it used to be.

The Dutch train system is not privatised, the government owns 100% of both the tracks and the main carrier: the NS.

Re: Kidnapped by Deutsche Bahn

#335
post #31

Earlier quoted context omitted.

I recently moved to the Netherlands to study, and I experience that a lot. Despite almost all official information everywhere being written in both Dutch and English, in-train announcements are only done in Dutch. I have to constantly listen to the announcements and try to understand based off their vibe if they sound like something critical or not.

Yep, only semi-consistent exception is that Amsterdam Central & Schiphol are usually also announced in english. Including delays related to these stations. But, for example, Rotterdam or Utrecht are already a lot less likely to be announced in english.

I was once in a train that announced Schiphol in 5 languages. That's how you announce an international airport.

Re: Kidnapped by Deutsche Bahn

#336
post #215

Earlier quoted context omitted.

Yes, although quite often they forget not everyone speaks German. I once had a bit of Schadenfrunde while travelling in Netherlands, having the conductor telling us to switch trains in Dutch, and all my German fellow travellers wondering what it was all about.

I wonder what's the level of mutual ineligibility between DE NL (probably DE is easier to NL) but it's funny how Germans sometimes seem to play dumb and not understand a thing in NL

dutch is a bit harder to understand. like some german dialects that not every german understands either, like swiss german, luxemburgian or friesian (also spoken in the northern parts of the netherlands), or plattdeutsch.

i grew up in austria and in the north of germany so i got an early appreciation for understanding dialects. yet learning dutch took me a few months of staying in the netherlands. on the other hand when i visited luxemburg people were shocked that i could understand them when they spoke amongst each other

Re: Kidnapped by Deutsche Bahn

#337
post #215

Earlier quoted context omitted.

Yes, although quite often they forget not everyone speaks German. I once had a bit of Schadenfrunde while travelling in Netherlands, having the conductor telling us to switch trains in Dutch, and all my German fellow travellers wondering what it was all about.

I wonder what's the level of mutual ineligibility between DE NL (probably DE is easier to NL) but it's funny how Germans sometimes seem to play dumb and not understand a thing in NL

I'm German, I don't speak Dutch. But I was able to follow a Dutch tour guide in Den Haag just fine when she was explaining things in Dutch. She kindly repeated everything in English for my benefit (I was the only foreigner) even though I told her I understood her just fine in Dutch.

You have to "adjust your ears" a bit but I think if you know German and English then you can understand Dutch just fine if it's not slang.

Re: Kidnapped by Deutsche Bahn

#338
post #10

I know the author mentioned this, but I just got nervous imagining this as a tourist who doesn't speak German at all. This shouldn't be like this. Why they don't help at all? It's also funny considering how here in South America we look at Germany trains (and Switzerland trains) as always on time, and the best train system, etc. But I am sure if this happens here it would be on the cover of newspapers.

Funny thing, but the Swiss are looking at banning DB trains because they are never on time and messes up Switzerland’s public transport schedule.

I thought they already rejected delayed trains. Trains that are on time are still allowed. But I'd love to see Switzerland take over some of those international connections.

Re: Kidnapped by Deutsche Bahn

#339
post #175

Earlier quoted context omitted.

Unpopular opinion: you should learn the absolute basics of the language used in the country you are travelling to. Seriously? That unpopular? Lmfao.

I took French for 5 years and I don't think I learned enough to understand a tannoy announcement that the train was being split into two parts. Tannoy announcements aren't the easiest to understand even for native speakers.

It’s been a staple of comedy routines that train announcers can’t be understood even by native speakers.

Re: Kidnapped by Deutsche Bahn

#340

DB is weird. They seem to make their own rules and then run the game and “dont tell the rules to anyone”. I was on my way to catch a flight from Munich to my home (Madrid). I didn’t knew that apparently at one point the train splits into two parts and the front part goes to the airport and the other part just goes to the nearby cattle farms and comes back in 3 hours. Google Maps - No idea Citymapper - what? English a…

We took that train, realised when we got to the other end of the line that we hadn't gotten where we expected, then turned back to the place where it separates. Waited for the next advertised train to airport (it's signalled on the electronic board as two separate entries; yes, it says "board whatever carriages for airport, and the rest for ...", or at least I assume it did, as it was in German of course; but again,…

I've never had trouble buying train tickets with a credit card in Germany. If I had to guess, your issue was that you were trying to use a card that didn't support chip-and-PIN or contactless payments.
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