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Kidnapped by Deutsche Bahn

theocharis.dev

221–230 of 1001 posts

Re: Kidnapped by Deutsche Bahn

#221

I feel like we lost humanity somewhere in modern world. I grew up in 3rd world country and if this were to happen, train would literally stop somewhere, anywhere. (With the assumption it’s safe from crewing into another train). But the idea that you go 55 minutes just because of policy; and skip 15 stations is crazy to me. Again with the assumptions that it can safely stop somewhere for 5m and I’m pretty sure the ans…

I worked for a massive German company you heard of, this sounds more like the typical German philosophy of strictly following the process -- as absurd as it might be -- and refusing to take initiative for anything that is not explicitly defined as one's responsibility.

As a French, the culture shock was brutal and I never really got around that work attitude. I went through a similar issue back when I used to take a regional train in France, and the crew swiftly adapted by bending rules to accommodate a difficult situation caused by bad weather. I'm not sure this could happen today, but it was a thing 10 years ago, we used to trust the operators back then.

Re: Kidnapped by Deutsche Bahn

#222

Earlier quoted context omitted.

[flagged]

Belgium gave me one of the more annoying train experiences when I was a younger man. I was in Leuven for a conference, and had decided to bring my then girlfriend (now wife) for a trip, after which we would take the Eurostar to London. On the ticket, it said Brussels-Midi, but after happily boarding the train, we only saw the following related options on the train map for stops: 1. Brussel-Noord 2. Brussel-Centraal 3…

Brussels in particular perhaps is sort of non-intuitive because, even (or perhaps especially) if you know a little bit of French, the station names don't obviously correlate to their relative locations. There is a logic but it's not obvious to someone not used to it--and, honestly, I'd have to go online to figure it out again.

Re: Kidnapped by Deutsche Bahn

#223
Unfortunately nowadays traveling with DB has become a game of Russian roulette. If you get lucky the train arrives at the destination ahead of time and if you're unlucky most probably a delay of 4+ hours and missing your connecting train.

The main reason for this is lack of competition for DB in Germany. I used to date a guy who works at infra department in DB and based on what he told me, I couldn't believe how inefficient and massively complicated DB is. They have internal departments which acts as separate entities to mimic competition and each department has to place bids among each other to get contracts (more bureaucracy) but then they have an IT department and no matter how cheap or good outside IT providers are they must get the service from internal IT department (so much for competition).

At this point DB needs a complete overhaul and let go of so much dead weight to make it working again and unfortunately German politicians are just throwing more money at every problem hoping they would magically solve themselves rather than fixing the actual structural problems.

Re: Kidnapped by Deutsche Bahn

#225

Earlier quoted context omitted.

And French, as Germany is adjacent to France. There are train connections to Scandinavia, so let's add Swedish, Danish and Finnish. Also Dutch and Polish to accommodate the other adjacent countries.

Cheap strawman. Travelling Swedes, Danes, Finns and Poles will be fine with English, Dutch with either/both English or German.

Mostly fair, I really appreciate the grasp that almost all Scandinavians have on English.

Don't forget French though! I wouldn't make the assumption that travelling French people would have enough grasp of English or German to understand the announcements.

My comment is mostly a poke at the two assumptions: that non-English speaking countries should universally support English-speaking travellers, and that English is the predominant (and only other) language which should be supported.

Re: Kidnapped by Deutsche Bahn

#226
As a North American it's fun to read a story about trains "being bad". The light rail in my city routinely just breaks in the winter. Everybody is afraid to use it and drives instead. A 20-60 minute delay would be unexceptional, and it wouldn't even take you close to where you're actually going.

Re: Kidnapped by Deutsche Bahn

#227

I feel like we lost humanity somewhere in modern world. I grew up in 3rd world country and if this were to happen, train would literally stop somewhere, anywhere. (With the assumption it’s safe from crewing into another train). But the idea that you go 55 minutes just because of policy; and skip 15 stations is crazy to me. Again with the assumptions that it can safely stop somewhere for 5m and I’m pretty sure the ans…

Anywhere doesn't help you much. You want to stop at a station with sufficiently good connections to continue your travels.

This situation seems pretty unusual, even for the DB. A regional express train should have many more stops than that. It sounds a bit like they switched the train to a direct connection to the final stop because they switched to the other side of the rhine (so you can't make any of the other planned stops anyway).

The major mistake here was not making the stop in Troisdorf. At the point where they missed that they should have planned the earliest usable stop for the passengers that needed to leave there.

I would also assume that there is no safe way for the conductor to halt at any earlier stop. A safe halt would need to be planned at a higher level.

Re: Kidnapped by Deutsche Bahn

#228

As a Dutchman, I’ve come to love German trains. The joy of a first class ICE seat to with table service as the empty middle of Germany swooshes by at 250km/h is hard to describe. Those trains are very good . Super comfortable, super fast, and did anyone say “restaurant car”? Seriously, the little bottle holes in the tray in front of you seems perfectly designed to fit a .5L glass of Erdinger and I don’t believe it’s…

> I don’t remember the German trains being this late, this often, a ~decade ago.

Except: they were - over 20 years ago, I did my „Grundwehrdienst“ in the German army, travel with DB from Nuremberg to Munich and back every weekend for 8 months.

The number of times the ICE was on time I can count on one hand. 15 minutes delayed regularly, sometimes more.

After a while we planned to use the last train to arrive in Munich, and having to go a bit further with S-Bahn, we most of the time missed the last one (on purpose).

We then went to the DB counter and got free coupons to head our final destination by Taxi.

Also already happening back then: broken aircon, often in comical ways - I.e. totally non working in one wagon, with everyone sweating at some 45 degrees Celsius or more, next wagon: freezing at 16 degrees…

Re: Kidnapped by Deutsche Bahn

#229

I feel like we lost humanity somewhere in modern world. I grew up in 3rd world country and if this were to happen, train would literally stop somewhere, anywhere. (With the assumption it’s safe from crewing into another train). But the idea that you go 55 minutes just because of policy; and skip 15 stations is crazy to me. Again with the assumptions that it can safely stop somewhere for 5m and I’m pretty sure the ans…

Venkatesh Rao offers the following definition of the "Fourth World"

Fourth world: Parts of the developed world that have collapsed past third-world conditions because industrial safety nets have simultaneously withered from neglect/underfunding, and are being overwhelmed by demand, but where pre-modern societal structures don’t exist as backstops anymore.

This is what this story reminds me of.

Re: Kidnapped by Deutsche Bahn

#230

I feel like we lost humanity somewhere in modern world. I grew up in 3rd world country and if this were to happen, train would literally stop somewhere, anywhere. (With the assumption it’s safe from crewing into another train). But the idea that you go 55 minutes just because of policy; and skip 15 stations is crazy to me. Again with the assumptions that it can safely stop somewhere for 5m and I’m pretty sure the ans…

Note that DB definitely has processes to add stops ad-hoc. It's just that nobody bothered in this case.
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