Live data from Hacker News

Kidnapped by Deutsche Bahn

theocharis.dev

11–20 of 1001 posts

Re: Kidnapped by Deutsche Bahn

#11
post #4

DB is continually the worst train experience I have in Europe. I have never been on a train in Germany that's on time or that stops at the right station. Several times I've had to find someone young (and who speaks English) and say, "I'm just going to follow you to the next train." I've been told that the UK is worse, but I don't have much experience with it outside of Eurostar.

UK has airline-style pricing that goes up extortionately as seats run out, making it prohibitively expensive to use. It's also frequently late and/or trains randomly cancelled, although you can plan around it, you end up 1hr+ late on most long journeys.

On the plus side: local journeys are great. Delay Repay means you get up to 100% of your ticket back if you're delayed. If you cannot make the last train due to delays, they're obligated to get your home by bus or even by taxi. Train stock is (in my area at least) new and very comfortable. Views are good!

Re: Kidnapped by Deutsche Bahn

#12
post #4

DB is continually the worst train experience I have in Europe. I have never been on a train in Germany that's on time or that stops at the right station. Several times I've had to find someone young (and who speaks English) and say, "I'm just going to follow you to the next train." I've been told that the UK is worse, but I don't have much experience with it outside of Eurostar.

When comparing to the UK you have to also factor in how absurdly expensive it is. Eg a monthly ticket to the nearest city ~25km away is 292 EUR (nowhere near London. A city with not very high wages either). And the train is just 2.5 carriages and full every day.

Re: Kidnapped by Deutsche Bahn

#14
To some extend I'd like rail operators being forced to follow the same rules as airlines in terms of compensation for delays. As the only thing that seems to work in cases like this is financial motivation.

Re: Kidnapped by Deutsche Bahn

#15
Meh. I have lived here for 7 years, and get a bit tired of these sorts of complaints about DB coming from the US. Germans have exceedingly little, if any, patience for anything going wrong. DB is always painted as this evil, completely broken system when in fact it's been a joy compared to e.g. San Francisco.

I've only encountered flexibility and slight discomfort in a few cases where something has happened. I'm not entirely sure what Germans expect DB to do. A car had an interconnecting door problem and had to remove that car from the train. Everyone had to filter in to other cars to compensate for the lack of seating. Should they instead cancel those tickets? Or make them stand? It was a full train, and no answer is the correct one for everyone involved. I ended up giving my seat to an elderly gentleman and sat between cars on the ground. Mild discomfort but literally nobody was to blame for this. I suppose I could have gotten the next train but I didn't want to wait - that's also not DB's problem to fix.

Another time, my train was delayed for several hours. Of course I was quite annoyed but found out the reason was that someone had offed themselves in front of one of the trains before it, bringing the line to a standstill while it was dealt with.

Most of the whining I've heard about DB boils down to inconvenience in situations nobody could have predicted nor helped, and this almost insatiable attitude by some Germans that any inconvenience is an offense to Germany seems always to be directed at an otherwise highly reliable and robust trnasporation system whilst having zero other frame of reference. Seriously, come to the US or, from what I've heard, the UK. Then tell me Germany's is awful with a straight face.

This article reads exactly like that. You weren't kidnapped. You were rerouted. Don't dilute words like that, it just undermines your point.

Re: Kidnapped by Deutsche Bahn

#16
post #4

DB is continually the worst train experience I have in Europe. I have never been on a train in Germany that's on time or that stops at the right station. Several times I've had to find someone young (and who speaks English) and say, "I'm just going to follow you to the next train." I've been told that the UK is worse, but I don't have much experience with it outside of Eurostar.

UK trains are terrible. I don't have direct experience to know if they are worse than DB trains, except for DB's dire performance being a running joke amongst my German colleagues at work.

I bet that UK trains "win" by being far more expensive than German trains, along with absurdly complex pricing. If you choose the wrong ticket you could also "win" a criminal conviction!

Don't worry though! We're currently building the most expensive bit of high speed rail in Europe, that won't even go into the centre of our capital city [edit: apparently it will now, see reply], or further north than the Midlands. Passengers who have the audacity to want to travel further north will have to transit over to the old tracks, creating even further capacity problems.

All of this is entirely avoidable, if the government just took a few common sense measures, but sadly it doesn't seem to be anyone's priority.

Re: Kidnapped by Deutsche Bahn

#17
DB is weird. They seem to make their own rules and then run the game and “dont tell the rules to anyone”. I was on my way to catch a flight from Munich to my home (Madrid). I didn’t knew that apparently at one point the train splits into two parts and the front part goes to the airport and the other part just goes to the nearby cattle farms and comes back in 3 hours.

Google Maps - No idea Citymapper - what? English announcement - nien.

Thanks to an old lady, who told me that i needed to switch coaches to go the airport. Madre mia!!

Re: Kidnapped by Deutsche Bahn

#18
post #10

I know the author mentioned this, but I just got nervous imagining this as a tourist who doesn't speak German at all. This shouldn't be like this. Why they don't help at all? It's also funny considering how here in South America we look at Germany trains (and Switzerland trains) as always on time, and the best train system, etc. But I am sure if this happens here it would be on the cover of newspapers.

I recently moved to the Netherlands to study, and I experience that a lot. Despite almost all official information everywhere being written in both Dutch and English, in-train announcements are only done in Dutch. I have to constantly listen to the announcements and try to understand based off their vibe if they sound like something critical or not.

Re: Kidnapped by Deutsche Bahn

#19
post #10

I know the author mentioned this, but I just got nervous imagining this as a tourist who doesn't speak German at all. This shouldn't be like this. Why they don't help at all? It's also funny considering how here in South America we look at Germany trains (and Switzerland trains) as always on time, and the best train system, etc. But I am sure if this happens here it would be on the cover of newspapers.

> Why they don't help at all?

If it's anything like the UK, the staff have incredibly secure jobs and recently secured some good changes to their working conditions/pay. It's probably not in their contract to announce in other languages, so they do exactly what their contract says

Re: Kidnapped by Deutsche Bahn

#20
I don't tolerate this kind of thing. If you find yourself in a similar situation and want out - call emergency services, say chest pain, out of breath, and where you are.

You may find the train has now "registered" itself at the next station.

It will reveal driver to be using intentionally tricky language. "Cannot stop"

It's not that the train can't stop, trains can obviously stop wherever and whenever they want. It's not that the doors cannot open - train doors can be opened by the driver or by passengers, trains have emergency egress requirements.

The problem is that nobody actually wanted to get off that train. They wanted to complain about it. Comparing it to a kidnapping is offensive and absurd. That's now how people act when kidnapped.

Post reply on HN