Companies and people by and large are not forced to use AI. AI isn't doing things, people and corporations are doing things with AI. I find it curious how often folks want to find fault with tools and not the systems of laws, regulations, and convention that incentivize using tools.
I think it's also implied that the problem with AI is how humans use it, in much the same way that when anti-gun advocates talk about the issues with guns, it's implicit that it's how humans use (abuse?) them.