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Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

theguardian.com

171–180 of 278 posts

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#171
post #12

Earlier quoted context omitted.

It seems to be built into the credit card terminals. So it's a visa thing, not on the shop. I had that with very small shops in non-touristy areas of Mexico where it was absolutely clear to not be a scam attempts by the shops owner. They had no idea what the terminal asked.

It's absolutely the shop. Their payment processor (the people they rent the machine off of) offers them this oppurtunity to 'unlock hidden revenue for merchants'[1][2][3] and they are happy to do this. Visa in fact tried to ban it: https://en.wikipedia.org/wiki/Dynamic_currency_conversion Of course, there are regulations and agreements with various institutions that should be followed - but it's free money for the sh…

I doubt it. One person shops with no relevant contact to foreigners. Maybe the enterprise organising a credit card terminal for them activates it.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#173
post #155

Earlier quoted context omitted.

Ryanair used to do some things that were quite remarkably devious - the option to not by travel insurance was in the middle of drop-down list of countries! To make sure I had remembered that correctly I looked it up and here is a description of it: https://www.insurancetimes.co.uk/ryanair-to-change-hidden-tr... NB I've travelled with Ryanair quite a lot and actually don't mind the actual flights but it is wise to man…

I remember when they were seeking approval to provide blow jobs on flights (free in business class iirc.) The only thing that they won’t up charge. They even tried to get approval to charge for bathroom access. Wild company, but they are entirely on brand. To be fair, consumers have driven airlines this way. They’ve shown that they’ll buy based almost entirely on price and suffer any amount of agony in exchange. I ju…

I assumed you were making some poorly executed joke, but no!

https://www.smh.com.au/national/ryanair-ceo-talks-free-sex-o...

> He then asked the translator the German word for oral sex. After being told there wasn't one, he remarked "terrible sex life in Germany".

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#174
post #19

Earlier quoted context omitted.

UK site. Not in the EU any more.

They're doing business in the EU. Amusingly my voluntary subscription was just under the cut-off amount and I cancelled it as soon as this came in. I bought a subscription to The Economist instead.

Reminds me of when a newspaper I subscribed to went from no-paywall to a soft paywall.

When I called to cancel and gave my reason as the paywall, they were very confused, but I knew what I was doing.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#175
post #102

Earlier quoted context omitted.

Almost. To such a degree I would call it a very dark pattern. There is however one very good argument for. Currencies with very high volatility. Think extreme inflation. If you accept their conversion you know what you pay in your own currency. You have then mitigated a risk. If your own currency is volatile then you might gamble and win. If the foreign currency is volatile you will usually win by paying in the forei…

Historically (like, 15+ years ago when I did the SEA backpacking circuit) there have been some cards with ridiculous fees for international transactions. Like, a flat $10 per transaction. Back then when I saw prompts like this on card terminals I assumed it was targeted at those cardholders (or people who had heard stories of those and were unsure and worried what they would be charged and wanted to be reassured by a…

I think that’s exactly a big part of why this scam was developed. If you aren’t that informed, don’t know your credit card terms by heart, but you’ve heard about those “foreign fees” it’s very plausible that this service would save you money. Not likely of course, since the scam is obfuscated and hidden in a dollar amount presented without the computation.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#176
post #129

Earlier quoted context omitted.

Years ago when paying with PayPal, there were 2 choices - for them to convert currencies or to rely on my bank to convert them. There was a warning that if I chose the second option, it could cost a lot. Turns out, with my bank the conversion was good and with PayPal's conversion I'd lose like 10%. Stuff like that is what I say "years ago" - I haven't used PayPal for a while now, and I won't use it again.

This disappeared a few months ago for me, unfortunately.

Why do you say unfortunately? Are you saying PayPal now doesn’t allow you to pay directly in the foreign currency and let your bank convert?

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#177
post #9

Earlier quoted context omitted.

Point of sale terminals also do this when travelling - it wasn't especially surprising, just one straw too many. Of course foreign exchange offices have been doing this scam since forever ("no fees!")... --- Edit - note that with a bureau d'exchange my objection is not that they charge for the exchange; clearly that is the exact business that they are in. It's the "no fees" etc. marketing that hides from the less ast…

> direct costs of the exchange up front Isn't that fairly easy to estimate? If they're showing you a buy rate and a sell rate, you know the interbank rate is going to be pretty much halfway between the two. I don't think anyone's changing money and thinking the bureau isn't profiting.

Honestly, to me the problem seems more like people don’t know they don’t have to use those things. Just pulling money out of an ATM (and yes, declining the currency conversion scam there as well) is a much more efficient and cheap way to acquire the local currency.

People use these desks because they think that’s just “what it costs.”

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#178
post #77

Earlier quoted context omitted.

*conversion Although it is amusing to imagine an ATM that accosts you verbally with smalltalk when you use it.

Coming soon , LLM to an ATM near you

Great question. Let’s take a deep dive on money. Getting $100 at the right time can be a game-changer! It’s not only a store of value — it’s a means of exchange!

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#180
post #145

Earlier quoted context omitted.

To me, their general attitude and invasiveness is what puts me off. https://noyb.eu/en/want-book-ryanair-flight-prepare-face-sca...

My one and only experience with Ryanair was that they were rude and hostile even in places where they weren't trying to fleece you. From in-your face rude signs (official, corporate designed ones, not something printed from Word by a random employee), to a UI where you needed to concatenate strings in order to craft a valid input (something like "enter your credit card number, followed by #, followed by the MMYY vali…

When was this? I have zero recollection of ever doing credit card number formatting anywhere.
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