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Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

theguardian.com

131–140 of 278 posts

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#131
post #118
post #57

I have found myself to be the only person in many conversations defending Ryanair. People complain about legroom, everything being a paid add-ons, you name it. The key is to treat it like a bus that takes you from A to B, sometimes cheaper than a bus, not some sort of luxury experience. The times when flying was luxury is over. And I benefitted from it greatly as a student, so have many shown by Ryanair's passenger n…

A bus is generally a far more pleasant experience. When taking bus you are not herded like cattle into pens based on priority queue status. When a bus has technical issue, they don't hold you hostage on-board for hours to avoid paying compensation. in Europe, a long-distance bus has the comfort of a business class airplane seat.

Just the fact that people can’t talk on the phone whilst on a plane makes it infinitely better than a bus.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#132
post #59

Earlier quoted context omitted.

So you're using Ryanair's own-issued payment card, to avoid the mandatory fees it charges for every other payment option? You forgot to mention picking the "No I don't need travel insurance" option shoved in the middle of the list of travel insurance prices, which defaults to you buying travel insurance from Ryanair. Do you already have their spyware app installed and tracking you on your phone, to avoid being charge…

You're a few years out of date. You don't get charged extra for using any credit card. And clicking "I don't need insurance" is easy.

> And clicking "I don't need insurance" is easy.

If you take your time and read carefully. Because sometimes the colored choice is free, and sometimes it is the non-colored one. 100% dark pattern. As is disabling "paste" on check-in, forcing you to remember the 6-alphanumeric char booking code if you do not have a second device/pen&paper at hand.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#133
post #4

"O’Leary accused the travel agent industry of scamming and ripping off unsuspecting consumers by charging extra fees and markups on ticket prices." That is ... pretty rich. A couple of years ago I was going to go see my brother in the UK who lived near Stansted. As such Ryanair would have been the most convenient airline. The shere number of dark patterns I encountered trying to book the ticket was such that when I g…

Ryanair does lots of shitty things, but I dont see why an airline should be forced to resell to shitty agencies taking a an unecessary cut instead of consumers buying directly with the Airline.

I actually wonder how much traffic they lose this way. My employer doesn't allow me to book with them because the agent doesn't list them. Even though I want to go to Cambridge, quite annoying.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#134

Earlier quoted context omitted.

Like the comment you are replying to said - if you don’t want super cheap prices and super cheap service, fly with a more expensive carrier. Qantas, emirates, etc etc. You get what you pay for .

Firstly Ryanair don't fly the routes Qantas and Emirates do, so you have no idea what you're on about comparing them Second, Ryanair et al have dragged all the previous decent airlines down with them into the gutter and even paying more doesn't really get you service of years gone by. The only way they could compete was by slashing costs and prices to appear near the same ranking in the search results. You don't real…

Yes, you are 100% correct. The routes that Ryanair flies are only serviced by the ultra budget airlines. The expensive airlines can’t make it work.

So again, if you don’t want to fly with ultra budget service, don’t.

Train, drive, bus.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#135
Well, theirs scammy sales interface is similar to GoDaddy. But I had never problems flying Ryanair.

For flight hacks wiht Ryanair, try kiwi.com As far as I understand they also cover the financial risk should there be a problem with the connection.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#136

Earlier quoted context omitted.

If you had ever purchased a RyanAir ticket you would understand. You get up charged for everything and have to deselect all the up charges at multiple screens. It is their operating model to sell basically free seats, and profit on upsells. Third parties eliminate a large portion of their upsell pipeline. Ryanair is cheap, they charge extra for everything. But the tradeoff is you get where you are going for cheap if…

Most airports have water fountains, even in Europe where they're not as common. Whenever I fly, I always take an empty water bottle through security and then fill it in the secure zone.

They can be hard to find! It took me about 15 minutes of searching in PMI one time recently…

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#137
post #90

I don't understand this hate on Ryanair. Just treat it for what it is, a super cheap airline if you avoid all the upsells. No one is being forced do fly with them.

> No one is being forced do fly with them

Sometimes they are the only option :-/

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#138
post #4

"O’Leary accused the travel agent industry of scamming and ripping off unsuspecting consumers by charging extra fees and markups on ticket prices." That is ... pretty rich. A couple of years ago I was going to go see my brother in the UK who lived near Stansted. As such Ryanair would have been the most convenient airline. The shere number of dark patterns I encountered trying to book the ticket was such that when I g…

Scamming is, sadly, a common practice now for many services. I think the first time I saw it was on Expedia, before the pandemic, when prices started going up at each step.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#139

Well, theirs scammy sales interface is similar to GoDaddy. But I had never problems flying Ryanair. For flight hacks wiht Ryanair, try kiwi.com As far as I understand they also cover the financial risk should there be a problem with the connection.

> As far as I understand they also cover the financial risk should there be a problem with the connection.

You have to pay for the service, though, and if you’re already flying Ryan Air, cost is probably a factor.

The service used to be free, and while it was a bit frustrating to go through it, it did save me once. On the other hand I have a friend who, upon me telling my positive story with Kiwi support, told me her negative one. So your mileage may vary.

It’s still a good first site to check to get a general idea of what’s available where, though.

Re: Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs

#140
post #109
post #57

I have found myself to be the only person in many conversations defending Ryanair. People complain about legroom, everything being a paid add-ons, you name it. The key is to treat it like a bus that takes you from A to B, sometimes cheaper than a bus, not some sort of luxury experience. The times when flying was luxury is over. And I benefitted from it greatly as a student, so have many shown by Ryanair's passenger n…

> The times when flying was luxury is over. No, the times are now. You just have to pay.

You are misreading it. It’s not luxury any more (many people can afford it) but of course you can pay for a luxury experience if you want / can.
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