Earlier quoted context omitted.
Price is irrelevant. Mozilla's behavior with Pocket was at odds with Mozilla's stated goals and values.
The broader discussion but especially this little exchange reminds me of a similar situation with Ubuntu. At one point they were the darling of the desktop Linux space and much beloved by an online community of highly principled people who didn't pay them anything. Those same people then utterly blasted them when they tried a few monetization/promotion features that fell flat, like the Amazon lens in Unity. I had no…
Not just free, but also cheap. I have found the less someone pays the higher the likelihood they are a problem customer.