Introducing a separate charge specifically targeting those of your customers who choose to self-host your hilariously fragile infrastructure is certainly a choice.. And one I assume is in no way tied to adoption/usage-based KPIs. Of course, if you can just fence in your competition and charge admission, it'd be silly to invest time in building a superior product.
We've self-hosted github actions in the past, and self-hosting it doesn't help all that much with the fragile part. For github it is just as much triggering the actions as it is running them. ;) I hope the product gets some investment, because it has been unstable for such a long time, that on the inside it must be just the usual right now. GitHub has by far the worst uptime of any SaaS tools we use at the moment, an…
Not sure if a Phoenix Project reference, but if it is, it's certainly in keeping with Github being as fragile as the company in the book!