Earlier quoted context omitted.
People have been saying that for literal decades before Elon Musk said it.
That doesn’t make it untrue. Welcome to the today’s (whenever today was) lucky 10000, GP.
Apple has locked my Apple ID, and I have no recourse. A plea for help
691–700 of 1001 posts
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#692I'm not the biggest advocate of the EU DMA, but account and device access is one item we should actually be regulating very heavily, where potential penalties for (suspected) abuse or incompliance must be much more granular than full-on account bans. It's hard to believe EU governments are actually considering mandating iOS and Android as gateways to access government services. It's a level of ignorance that's unfath…
While I agree in principle, it's not so bad. If you get hit with an account ban, you just get another device to work with the government.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#693Earlier quoted context omitted.
- Don't use Apple. Or Google.
People love to smugly suggest this useless advice like there aren’t literal public services from governments around the world that are being tied to these platforms, let alone the many private companies which gate access to their goods and services behind apps on proprietary devices. To say nothing of the fact that well-adjusted humans need to communicate with friends and family, and many times that also practically…
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#694Here is how the gift card scam works (in Australia) [Quote] Yes they do still get activated at the checkout. But when you go to redeem, the code is missing the last digit or two so it doesn't work. People take the unactivated gift card, tamper with it to get inside carefully so it's not detectable, scratch and get the code, remove the last digit or two, replace the scratch off layer, put the unactivated gift card bac…
How does the scammer know when the card is activated? Do they just leave a script running, trying over and over to redeem the card until it works?
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#695Earlier quoted context omitted.
Not only local copies but also at least own and use one device where you have your important data that is not on the same OS ecosystem as the other device(s) - also helps with things like 2FA, password manager, etc., if shit has hit the ceiling fan on the other device. In addition, I always suggest people to: - Not use big tech's cloud services - ever - But if you must, do not use many cloud services from just one pr…
How much free time do you think the average person has to learn and set all this up? “You’re giving these companies your data and then dare to be angry when you lose it? Just get a degree in computer science and host it yourself!!1! I am very smart”
1. You don’t need too much time to set this up.
2. All this doesn’t have to be in one sitting - with meds and coffee that keeps you awake through the sleeping hours
3. In fact it’s better if you do this over the weeks, months, years. For me it took years and I am still kind of doing it. Once in a while, here and there.
4. I am not very smart. If I was I’d have just ignored your comment.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#696Earlier quoted context omitted.
> Every normal person has content in Google , iCloud , OneDrive , Dropbox and maybe more. That’s 4+ single points of failure It only means that the content is not valuable for them. I know people who created Google Account only because the phone required them to and they do not even remember the password or username, and do not use Gmail (why use email when there is Telegram). If they lose the phone, they would just…
> If you were an investor or trader, managing millions of dollars, would you keep the only copy of critical information in a cloud? I don't think the idea that they could lose access to their accounts occurs to most people. I've done enough business continuity and disaster recovery work with small business to be confident in saying it doesn't occur to small business owners. I'm not sure why individuals would be any d…
"It just works" was practically a mantra for Steve Jobs, now we turn around and blame users for thinking that it will work
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#697Earlier quoted context omitted.
Lot of arrogant people here who think they are safe and better than anybody and blame OP. It is totally normal in today’s world to depend on cloud services and reasonably difficult to do without it. In China: no WeChat you are practically dead. Here try to join meetings without account, try to send a message on WhatsApp without account, etc… a lot can go wrong very fast. What if you used your Apple account as SSO to…
Very true. And account integrity check pointing is stochastic and more aggressive so at any time there are people being locked out . One of 20 of your services could lock you out tomorrow and that means you’re blocked from coworkers and family
Team builds service. Service depends on first party identity/authentication because it's easier.
... Fast forward 20 years, and no one at platform company even understands the dependency graph from a customer perspective anymore. Especially in the case of rare events like account locks.
Consequently, those customers face a sudden Kafkaesque maze of edge cases that don't line up, as the customer service processes people are funneled through are literally incapable of solving the problem.
Which means the entire "normal" customer support apparatus is unavailable to them. (The same apparatus companies aggressive shove all support through)
This is why there should be regulatory requirements for identity platforms mandating the ability to speak to a human who's empowered to fix your issue + an option for customer-choice decision arbitration + continuous random sample audits with penalties for falling below KPIs (timeliness, correctness, etc).
It should literally be illegal for a company to have their banning system 'oops' and then pretend they don't know you.
Because it's only going to get worse as more AI / probably correct methods infuse account security functions.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#698Earlier quoted context omitted.
Lot of arrogant people here who think they are safe and better than anybody and blame OP. It is totally normal in today’s world to depend on cloud services and reasonably difficult to do without it. In China: no WeChat you are practically dead. Here try to join meetings without account, try to send a message on WhatsApp without account, etc… a lot can go wrong very fast. What if you used your Apple account as SSO to…
I’ve interpreted it as a sort of head-in-sand coping mechanism for those low-likelihood, high-consequence events people feel powerless over. It’s less distressing to be powerless if you decide that the real issue was a fault by the victim and not a powerlessness you have in common with the victim.
The sad news is when important people get locked out they can call dedicated support . This case was of someone who wasn’t celebrity enough to have that access
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#699Earlier quoted context omitted.
> Every normal person has content in Google , iCloud , OneDrive , Dropbox and maybe more. That’s 4+ single points of failure It only means that the content is not valuable for them. I know people who created Google Account only because the phone required them to and they do not even remember the password or username, and do not use Gmail (why use email when there is Telegram). If they lose the phone, they would just…
> If you were an investor or trader, managing millions of dollars, would you keep the only copy of critical information in a cloud? I don't think the idea that they could lose access to their accounts occurs to most people. I've done enough business continuity and disaster recovery work with small business to be confident in saying it doesn't occur to small business owners. I'm not sure why individuals would be any d…
Most people do not store anything valuable in the cloud anyway. The only problem is that they won't be able to login into Windows if MS bans the account, and they won't be able to install apps if Google bans their account along with phone serial number.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#700Earlier quoted context omitted.
I’ve interpreted it as a sort of head-in-sand coping mechanism for those low-likelihood, high-consequence events people feel powerless over. It’s less distressing to be powerless if you decide that the real issue was a fault by the victim and not a powerlessness you have in common with the victim.
Surprised at the downvotes to your excellent comment. Good insight - that people dunk on the author as a cope to help the dunker feel less powerless