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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

471–480 of 1001 posts

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#471
It sounds like the gift card # is included as part of a police investigation (as you already know scams often use gift cards as payment) - which would explain Apple's inability to help you or provide information (because they would be required by the state not to.)

You should approach a lawyer to petition Apple and the Tasmanian police on your behalf.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#472
"Many of the reps I’ve spoken to have suggested strange things, one of the strangest was telling me that I could physically go to Apple’s Australian HQ at Level 3, 20 Martin Place, Sydney, and plead my case."

This does not seem strange to me and could be a course of action. When I moved my domains off Google because of this type of "banned without recourse" possibility, I found a registrar that had a physical address, small office, and people listed on the company website (porkbun) so in the worse case I could fly to the office and straighten things out.

No mention of even going to an Apple store. Maybe the nearest one is very far away from him?

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#473

Apple clearly has a problem. In recent months there have been a number of reports online of people getting locked out of their Apple ID/iCloud, the appeal getting denied, and Apple refusing to disclose why or reverse it. Generally those reports don’t relate to gift cards or developer accounts.

My father passed many moons ago, and the family wanted access to his icloud account and they did not have the password. This was a huge struggle. Finally, after weeks, we were able to reset the password, but only because we had access to the email he used. In retrospect, perhaps it is a good thing that Apple restricts access like this for privacy and security. But in this digital age there should be other mechanisms in scenarios like this. What if i wake up from a coma, and forgot all my passwords and have not recorded them physically anywhere ?

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#474
post #418

Earlier quoted context omitted.

> I have escalated this through my many friends in WWDR and SRE at Apple, with no success. Ouch. If he can't get it fixed, it's scary

[flagged]

You don't care that massive unaccountable corporations control all our data, devices and connectivity, and can lock us out of all of that on a whim or accidentally, and refuse to fix the problem?

This could happen to anyone. It can happen to people trusting Apple with their data, to people using Google, Microsoft, Amazon, or any other big cloud platform.

This deserves everybody's attention, and also a massive lawsuit to force these corporations to treat our data more responsibly.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#475
post #160

Earlier quoted context omitted.

Because you can’t get rid of your government, whilst you can easily stop buying apple crap.

People can vote the government out on the next election but they can't vote Tim Cook and other executives out of Apple unless they're shareholders with significant voting powers. And don't tell me to "vote with my wallet". We're talking about Big Tech, not your next door kebab shop.

You can vote out the government, you can’t vote out the state.

And yes. Don’t give them money. Buy something else. We are not short on phone or laptop brands.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#476
post #289

Earlier quoted context omitted.

- Don't use Apple. Or Google.

If it was be that simple. In that case I would have to go to the bank for every transaction/payment I want to initiate online. Banking app doesn't work for jailbroken devices. Using PC to access banks website works, but transactions still require 2FA and they don't support any other 2FA flow except the one in the app.

Depends though what you mean by "do not use Google". Having an Android phone with a Google account logged in will not affect you much. If they would block one account you just create another.

Having all your emails on Gmail and used for external services (bank, insurances, etc) is a different story though. I prefer to pay my email provider, at least they will care a bit more than they do for a free account...

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#477
post #445
post #153

Earlier quoted context omitted.

> This is why I don't use an os that depends on cloud functionality built into the os for much of its fuctionality. macOS doesn't require this. My Apple account has a handful of apps purchased over the years, and that's it. I could've bought them directly from the vendors, but the store makes it easier to update.

>macOS doesn't require this Technically true but I tried using a mac without creating an Apple ID and gave up. You can't access the store without it so you are locked out of Mac apps that aren't installed by default, and all apps that only distribute through the store now.

Perhaps that's not a loss, because why would you want to depend on apps that you essentially need an Apple account to use? I've had great luck with finding apps with Homebrew.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#479
post #292

Earlier quoted context omitted.

> If enough of these horror stories are publicized, people will learn to never buy/redeem Apple gift cards You'd think so. Yet, the stories of PayPal locking up payouts to surprised people keep coming every year - and people still use them.

That's so much not a fitting comparison. The most money I have ever had on my PayPal account was 100 bucks from a reversed transaction (like, double booking of a hotel room or wrong item sent), otherwise it's just a gateway. It would be annoying if my PayPal account was locked, because I use it a lot to order pizza online and a few small purchases. I could just use my credit card or something else but it's more click…

For every purchase you make as a gateway there's a vendor account on the other end receiving that money and required to do accounting with it (like issuing refunds) which requires keeping a balance. These are the people having big problems when their account gets locked and their funds are no longer available. The blow back does potentially effect you if you return an item and then the vendor can't issue the refund because the account is locked.
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