Apple has locked my Apple ID, and I have no recourse. A plea for help

My grandfather’s Apple account was blacklisted too but I was less sympathetic to him because he genuinely sends spam email from his personal account (it’s politically motivated).

One day he was bricked from his accounts because he ran afoul of Apple’s ToS. The problem then was I couldn’t feel sure that he hadn’t actually done something which a reasonable person would say should result in account closure.

Paris’s case is much more strange, because it feels more likely to be a false-positive.

There is no legal right to have an account with Apple or Google, and I’m not sure I want there to be. But so much of our lives are built on these services and these stories erode our trust that the services themselves can handle the responsibility of adjudicating acceptable use. We need our digital accounts to be robust in the very long-term, even when there are bad actors who want to do all manner of bad things. And we need to feel confident that a properly empowered human reviewed the case and can articulate the reasons for a ban. When we charge a person with a crime, we tell them what the crime was and give them due process to fight it. I’m not sure I want the courts to decide these questions but we need some more due process when it comes to account termination.

> There is no legal right to have an account with Apple or Google, and I’m not sure I want there to be.

There shouldn’t be a legal right to an account, but there absolutely should be a legal right to sit down with someone from the company to plead your case, understand why the account was locked, and at least be given the opportunity to gather your things if they decide not give you a second chance.

If you get evicted from an apartment they don’t just change the locks and keep all your stuff…

> It's definitely made me develop a do not trust any big corp mindset.

I've been reading about Lovecraft's Old Ones. Apparently they have no ill will towards humans. They just sometimes cause harm without realizing it, while going about their business.

> Every company's priority has always been "make more money above all,"

Maybe that's true where you live, but it's definitely not true all over the world, many economies have a free economy yet companies exist for public benefit, not shareholder value generation. It's out there, wouldn't be impossible to implement where you live either.

> And don't think for a second the US federal government couldn't do a huge amount of damage to anyone it feels like by way of its financial regulators

Right, I agree. But I also qualified my statement to not be valid in authoritarian countries, so maybe not the greatest example to use.

My parents had their account with Deutsche Bank private bankers. They had moved overseas and sold their house in the 90s and were living off the proceeds. Everyone got lucky that they bought their house in a big city in the 1960s. Since they didn't spend too much money, the capital accumulated for a while. It could have gone the way of Detroit but went the other way. When they passed away, we inherited the money and bought a house in the suburbs. It wasn't a huge amount of money, but it changed our lives, no question.

So, when my mom passed, our family had to deal with DB. I have never, ever hand such a bad experience with a bank. The bank overseas was so courteous and efficient that I asked if I could open a bank account with them but I couldn't since I don't live in the country, just a frequent visitor. The IRS and government were easy. The will was as easy as it gets. Do things by the book, you'll be fine.

The NY DB office, to which I would have to go frequently and sit in some luxurious waiting room with nice art, was insane. My lawyer and accountant could not understand how they could repeatedly ask for the same information, deny they had received it, ask for information that literally the US government does not give out to anyone and on and on and on. And no there was nothing shady or shifty about my parents' lives. My lawyer started sending meaner and meaner letters to them, the kind that talk about making my client whole and litigation.

And yet, a few years later it turned out that same bank was often in the news for, among other things catering to Jeffrey Epstein. Who knows, maybe he spent his last hours complaining about them too. I could only hope he had that experience to add to his all-too-brief punishment. Actually, I have often wondered if we got raked over the coals because they had genuinely fishy clients and thus all the clients, especially the ones overseas, were on some kind of government watch list.