Now that this is on the Hacker News front page, surely Apple will be escalating this and provide a general solution, no?
Let's hope so...
Apple has locked my Apple ID, and I have no recourse. A plea for help
121–130 of 1001 posts
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#122Since your money is gone, I would file a complaint here: ACCC (Australian Competition and Consumer Commission): The primary enforcer of gift card laws, ensuring businesses comply with the three-year minimum expiry, clear terms, and fair practices.
Book a date with TASCAT. I haven't used the Tasmanian one but in NSW it cost me a couple tens of dollars from memory and I got a response in days. Once the case lands with the _LAWYERS_ who are expensive, it'll get resolved.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#123Since your money is gone, I would file a complaint here: ACCC (Australian Competition and Consumer Commission): The primary enforcer of gift card laws, ensuring businesses comply with the three-year minimum expiry, clear terms, and fair practices.
Book a date with TASCAT. I haven't used the Tasmanian one but in NSW it cost me a couple tens of dollars from memory and I got a response in days. Once the case lands with the _LAWYERS_ who are expensive, it'll get resolved.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#124Earlier quoted context omitted.
I think this argument conflates “what’s possible” with “what’s reasonable”. In a complex modern society, we can’t all be expected to have backup plans to the Nth degree. Is it possible to bore for my own water supply, install solar+inverter/battery backup for electricity, get a medical degree to treat my own wounds? Sure but most would say it’s not reasonable. It’s why we have regulations and ombudsmans for healthcar…
> However you have to create a trust model where your fault allows you to have a service helping you with it while a fault at the service provider will allow you to restore data from your end too, getting the best of both worlds. This is why I suggested to have a dual model. Leveraging the cloud and services is really a good choice as long as you have backup systems running independently as well. Your backups may not…
That is in no way a reasonable suggestion. You’re suggesting a raspberry pi (first red flag) along with a command line program. This is not reasonable in any sense of the word. Imagine me suggesting that everyone should be set up their own unraid server to make sure they can still stream movies and videos if Netflix goes down. Imagine me telling you you should set up a foundry to build your own engines because you can’t trust big car manufacturers. This is the case with everything in your life
Regulations exist because it’s impossible for any one person to handle everything that needs to be handled.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#125This kind of thing happens more often than people think. You trade convenience for blind trust and sometimes that trust gets revoked without warning. Whether it's Apple, Google or whoever’s "ecosystem" you live in if you don’t own your keys and data, you’re just a tenant who forgot the landlord doesn’t take calls.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#126Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..
I self host an Immich [1] instance to backup photos on my iPhone. It’s OSS and has a level of polish I’ve rarely seen in free software. Really, it’s shockingly good. The iOS app whisks my photo off to my home server several times per day. What I’m not sure about is how to backup things like iMessages, Notes, and my Contacts. Every time I’ve looked, it appears the only options are random GitHub scripts that have rever…
The imessage db is literally just a sqlite db. If you have a Mac you can read the entire thing with an applescript. It’s really easy from what I remember from years ago
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#127Earlier quoted context omitted.
Absolutely, but that doesn't solve my immediate issue of my devices and accounts, but of course I will do that.
"Beat the Grass to Startle the Snake" (打草惊蛇) You would be better off in the US. Trust me, nothing creates bigger fuzz than complaining to financial authorities.
From the fire into the frying pan.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#128[flagged]
I would love to feel sorry, but seems you’re technically capable of preventing this (unlike most people), just chose “convenience.” Well, this is the downside of “convenience.” If you manage to recover your belongings, I hope you stop preaching around how living in a normal apartment in society is good and everyone should accept the risk of home invasion instead of living in an underground bunker with biometric acces…
living in an apartment sucks for security. You can't really own a gun and practice castle doctrine. Your landlord has a key to your home and can lock you out at any time, or can go through your mail.
There are other options like living in your own property, living in an RV, etc. that are better if you are worried about security.
If I was living in an apartment, I wouldn't be stashing all of my money under my mattress. I wouldn't run a business out of my apartment such that I would lose all of my equipment if I got evicted.
Similarly, I wouldn't do anything of importance on an apple computer. I wouldn't stash cryptocurrency on it, I wouldn't save my bank account details on it, I wouldn't run an important business that depends on their platforms. Because you're just renting and your lord can change the keys tomorrow.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#129I went back to an MacBook pro M5, after being away from Apple for a year or 5 (Lenovo etc).
I tried to re-enable my apple account but I had to wait 5(!) days to change the password. I ended up making another account.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#130This is one of the worst stories I’ve seen yet. It sounds like they were “all in” on Apple with zero backups, which shows some questionable judgment, but still, this sort of thing shouldn’t be possible any more than a bank deciding to take all your money with no recourse. (They can close your account, but they can’t keep your money.) Maybe hosts should be required to mail you a hard drive with your data on it when th…
Great victim blaming there buddy.
read the TOS before agreeing