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Apple has locked my Apple ID, and I have no recourse. A plea for help
11–20 of 1001 posts
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#12Send this in an e-mail to tcook@apple.com. He has a team that reads for stuff like this and can magically fix issues.
I've had to do it before, also for a gift-card-related problem (different from yours), and I was contacted by a member of the Apple executive escalations team a couple days later.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#13Getting a special "notice me on social media (like HN)" fix won't actually fix the problem with using Apple's systems. It's just a temporary reprieve until some other aspect of their control of one's life breaks (by accident or indent).
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#14[flagged]
I would like to think you're wrong, but if they fix this, you're possibly right. My career is built on Apple technologies. I don't love that I'm captured by a vendor, but I have a lot of knowledge, and building to that level elsewhere is hard.
I just want to keep using my stuff, and getting on with the fun things I get to work on. I don't have a strong attachment to Apple, I have a strong attachment to the familiar productivity I normally have.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#15Send this in an e-mail to tcook@apple.com. He has a team that reads for stuff like this and can magically fix issues. I've had to do it before, also for a gift-card-related problem (different from yours), and I was contacted by a member of the Apple executive escalations team a couple days later.
It's been done, a few days ago. Nothing yet, but here's hoping.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#16[flagged]
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Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#17[flagged]
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#18Since your money is gone, I would file a complaint here: ACCC (Australian Competition and Consumer Commission): The primary enforcer of gift card laws, ensuring businesses comply with the three-year minimum expiry, clear terms, and fair practices.
Absolutely, but that doesn't solve my immediate issue of my devices and accounts, but of course I will do that.
"Beat the Grass to Startle the Snake" (打草惊蛇)
You would be better off in the US. Trust me, nothing creates bigger fuzz than complaining to financial authorities.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#19[flagged]
I would like to think you're wrong, but if they fix this, you're possibly right. My career is built on Apple technologies. I don't love that I'm captured by a vendor, but I have a lot of knowledge, and building to that level elsewhere is hard. I just want to keep using my stuff, and getting on with the fun things I get to work on. I don't have a strong attachment to Apple, I have a strong attachment to the familiar p…
Even if you helped and this is fixed, consider the privileged situation you are in to even get this fixed. Most "normal" people would be doomed to lose their entire digital life. Evangelizing for a Megacorp is dooming more people into willing incompetence and dependency.
Reconsider at least that part. You can work with and use their products (as I do at work with the GSuite or AWS) but I will never recommend or evangelize for them or rely on them with things I care about.
Re: Apple has locked my Apple ID, and I have no recourse. A plea for help
#20Send this in an e-mail to tcook@apple.com. He has a team that reads for stuff like this and can magically fix issues. I've had to do it before, also for a gift-card-related problem (different from yours), and I was contacted by a member of the Apple executive escalations team a couple days later.
It's been done, a few days ago. Nothing yet, but here's hoping.
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