11–20 of 169 posts
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search
Earlier quoted context omitted.
If you’ve ever tried to find an employee in one of their stores, this won’t be very surprising.
Purely anecdotal, but I found Lowe's generally had much better customer service. But maybe it's just where I live
Earlier quoted context omitted.
Purely anecdotal, but I found Lowe's generally had much better customer service. But maybe it's just where I live
Yeah I think it'll be location dependent. FWIW I've got both by me and they're equally terrible as far as the availability and knowledge of their employees. Lowes edges out Home Depot a tiny bit for me simply because I've never been accosted by a sanctioned in-store roaming sales person for solar or siding at Lowes (yet!).
I’d agree though, it’s department dependent. The electrical at my HD is an unorganized mess, but their plumbing section is world-class. Lowe’s is oddly flip-flopped. To Lowe’s great credit, their staff has those little tablets with inventory locations on them including all the top-shelf and end cap locations the website doesn’t show. Those usually save my trip, HD doesn’t seem to have an equivalent.
Wow, the non-response/communication at any time by Home Depot to all parties involved in trying to help them, is staggering.
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search
If you go to the home depot page for torque wrenches and click the filter for drive size, you get this list: 1/2 in 1/4 in 1 in 3/8 in 3/4 in Specialty Here is the same list in decimal to make the insanity plainly obvious: 0.5 0.25 1 0.375 0.75 What sadistic lunatic made that sort order?! It's not based on size and it's not alphabetic.
Wow, the non-response/communication at any time by Home Depot to all parties involved in trying to help them, is staggering.
Too busy going all-in on Flock cameras. This was the nail in the coffin for me. [0] https://deflock.me/map#map=17/33.639428/-111.976540
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search
+1 also, when I'm in my local store it seems like cell connection goes to shit for some reason and then I have to jump on their in store wifi in order to search their website
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search
+1 also, when I'm in my local store it seems like cell connection goes to shit for some reason and then I have to jump on their in store wifi in order to search their website
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search
I feel like the home depot website is fine. It's a lot better than most other shops, I've had a good experience finding the aisle and location of items, and it's generally accurate with the amount in stock at each location. If you didn't enable precise location or have bad cell signal then that is hardly the fault of the website.