I was thinking about robotic baristas the other day and how you might save on costs but you give up so much; If I’m going out for coffee I prefer places where I know the baristas so I get to feel like a part of my community.
I feel like there are definitely two types of people that are after coffee - the morning commute people that need caffeine, and just want it fast. They'd not notice a machine doing it for them (and a lot of them would have a machine at home!) The other group is like you and I, where we like engaging with the community. I suppose three - the Starbucks crew that do it for 'likes'.
Italy's longest-serving barista reflects on six decades behind the counter
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Re: Italy's longest-serving barista reflects on six decades behind the counter
#22I was thinking about robotic baristas the other day and how you might save on costs but you give up so much; If I’m going out for coffee I prefer places where I know the baristas so I get to feel like a part of my community.
I feel like there are definitely two types of people that are after coffee - the morning commute people that need caffeine, and just want it fast. They'd not notice a machine doing it for them (and a lot of them would have a machine at home!) The other group is like you and I, where we like engaging with the community. I suppose three - the Starbucks crew that do it for 'likes'.
Re: Italy's longest-serving barista reflects on six decades behind the counter
#23Earlier quoted context omitted.
For most people, it proves very disorienting to not be doing something constructive for others, and in a capitalist world, where everything easily becomes transactional and people get a little isolated from deeper community and family, it's kind of organic for that drive to be fulfilled by continuing to work in old age. Lots of people do it by choice. If you feel like you might be on that road, the smart trick is to…
>and in a capitalist world, where everything easily becomes transactional and people get a little isolated from deeper community and family, What does this have to do with capitalism?
Not every culture or community is built so centrally around atomization and transactionality as the prevailing one is. But those things represent the essence of what capitalism is, and are central to what it aspires to acheive. It works its magic when people can negotiate their relationships through currency and through accounts measured against it, and so a society that means to participate in it is one that tends to engender payment, quantified barter, and unburdened individuality over alternatives like filial concern or community enrichment.
It's not really a controversial thing to suggest, and wasn't there to be accusatory or something. It's the world we live in.
Re: Italy's longest-serving barista reflects on six decades behind the counter
#24I was thinking about robotic baristas the other day and how you might save on costs but you give up so much; If I’m going out for coffee I prefer places where I know the baristas so I get to feel like a part of my community.
How do they save costs?
Their operating cost doesn't beat gas station coffee, and the margins needed to service them end up pricing them the same as human barista coffee.
Automation only works if it helps reduce your COGS, not increase it, and for a product like coffee with already paper thin margins, the cost of servicing a robotic barista ends up not being much different from hiring 2-3 part time baristas while providing a subpar product.
Re: Italy's longest-serving barista reflects on six decades behind the counter
#25I was thinking about robotic baristas the other day and how you might save on costs but you give up so much; If I’m going out for coffee I prefer places where I know the baristas so I get to feel like a part of my community.
Modern society, and the push to optimize every single thing that can be measured, in a nutshell.
Re: Italy's longest-serving barista reflects on six decades behind the counter
#26Earlier quoted context omitted.
>and in a capitalist world, where everything easily becomes transactional and people get a little isolated from deeper community and family, What does this have to do with capitalism?
Huh? Not every culture or community is built so centrally around atomization and transactionality as the prevailing one is. But those things represent the essence of what capitalism is , and are central to what it aspires to acheive. It works its magic when people can negotiate their relationships through currency and through accounts measured against it, and so a society that means to participate in it is one that t…
Re: Italy's longest-serving barista reflects on six decades behind the counter
#27Earlier quoted context omitted.
I feel like there are definitely two types of people that are after coffee - the morning commute people that need caffeine, and just want it fast. They'd not notice a machine doing it for them (and a lot of them would have a machine at home!) The other group is like you and I, where we like engaging with the community. I suppose three - the Starbucks crew that do it for 'likes'.
I’m obviously out of touch. What do these starbucks people do exactly.
Re: Italy's longest-serving barista reflects on six decades behind the counter
#28Earlier quoted context omitted.
Reading the writing on the wall perhaps. In Soviet Russia, Rome is a poor city I guess
Sorry, I don't quite understand what this means, can you help?
Once that happens, it's likely to lead to poverty. At least that's what happened in the last USSR
Re: Italy's longest-serving barista reflects on six decades behind the counter
#29I was thinking about robotic baristas the other day and how you might save on costs but you give up so much; If I’m going out for coffee I prefer places where I know the baristas so I get to feel like a part of my community.
> you might save on costs but you give up so much Modern society, and the push to optimize every single thing that can be measured, in a nutshell.
Robotic baristas - I'm assuming the OP is referring to those 6dof robot arm deployments - are largely novelty or luxury items meant to catch attention. You either see them in touristy areas trying to attract the Instagram crowd, or (increasingly now, after the novelty is starting to wear of) in corporate lobbies trying to impress.
Re: Italy's longest-serving barista reflects on six decades behind the counter
#30Btw, the woman is addressing the interviewer using "her", which is a common form of respect, for a person probably half her age.