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Dollar-stores overcharge customers while promising low prices

theguardian.com

161–170 of 754 posts

Re: Dollar-stores overcharge customers while promising low prices

#161

Earlier quoted context omitted.

Unfortunately, this type of conflict can only be adjudicated by courts, which low-income people don't have the time and money for. You couldn't just walk out of the store with the items. You'd need to either: 1. Buy the items and sue. 2. Take the items without paying, likely get the police called on you, and defend yourself in criminal and civil court.

> Unfortunately, this type of conflict can only be adjudicated by courts, which low-income people don't have the time and money for. Here in Europe, we have consumer protection agencies. Get wronged? Shoot them off an email and they'll take care of it. And overcharging at the cash register? That gets handled by the responsible authorities. Again, call them, tell them what happened and it can get real messy real fast.

We have those agencies as well. They've been steadily gutted since their inception, and the courts (well, the Court) don't care.

Re: Dollar-stores overcharge customers while promising low prices

#162

> listed on the shelf at $5, rang up at $7.65. Bounty paper towels, shelf price $10.99, rang up at $15.50 I'm sure the US obsession with not putting the actual price (tax included) on the shelf helps a lot with this. I would notice quite quickly if a store would systematically overcharge me in Europe. It'd be much harder in the US where I expect the price on the shelf to not match the price at checkout.

Those prices aren't because of tax; even the highest sales tax wouldn't cause $10.99 paper towels to ring up as $15.50.

Re: Dollar-stores overcharge customers while promising low prices

#163
post #149

Earlier quoted context omitted.

And this is exactly why I only shop at Costco. While other retailers try to get me to buy more stuffs, Costco try to make sure I'm satisfied enough that I'll renew my yearly membership (their main profit source). The incentive structure aligns very well.

>While other retailers try to get me to buy more stuffs, Costco try to make sure I'm satisfied enough that I'll renew my yearly membership (their main profit source). The incentive structure aligns very well. This doesn't make any sense. Costco makes a profit on the goods sold as well. They have every incentive to sell you as much stuff as possible. That's why they also engage in the usual retail tactics to increase…

I see you're not terribly familiar with Costco. Membership fees account for the vast majority of net operating income for Costco and they keep markups on items at no more than 14% over cost (15% for Kirkland brand).

So yes, Costco does make most of its profit by ensuring customers are happy and continue to renew their memberships every year.

Re: Dollar-stores overcharge customers while promising low prices

#164

This comment section is full of allegations that dollar stores are predatory, yet when I look up their operating margins they are super low (4% for Dollar General, for example).

Just because your margins are low doesn't mean you still aren't screwing over poor people.

Re: Dollar-stores overcharge customers while promising low prices

#165

Earlier quoted context omitted.

I don't know NC law. Does it have an "invitation to treat" practice there where prices marked are a customer relations issue rather than a legally-binding offer? To attain change, enough people have to: 1. Correctly identify the source of their misery, because it ain't [insert scapegoats]. 2. Find others who agree with them. 3. Make a plan for effective countering of 1. 4. Use intestinal fortitude and endure temporar…

> NC law. Does it have an "invitation to treat" practice [...] rather than a legally-binding offer? Are there any common-law jurisdictions in the world where having products on sale in a supermarket is not generally considered invitation to treat but as an offer to sell?

What is an invitation to treat, and how does a store with items on the shelf not constitute an offer to sell?

Re: Dollar-stores overcharge customers while promising low prices

#166

Earlier quoted context omitted.

Has private equity ever done anything good for anyone outside of the investors?

Private equity are the crows of the economy. They pick off weak / dysfunctional businesses and open space for fresh competition (or for other markets to open up).

Tell that to former JoAnn Fabrics customers.

Re: Dollar-stores overcharge customers while promising low prices

#167

Listen, I know we all love to circle jerk about how dollar stores are evil, but you can walk into just about any regional chain supermarket and replicate the same exercise and get about the same results.

What a rude, dismissive comment about a very real issue affecting real people.

Re: Dollar-stores overcharge customers while promising low prices

#168
post #116

Dollar stores are private equity with a checkout lane. In 2025, Dollar Tree sold Family Dollar to a group of private-equity firms: Brigade Capital Management, Macellum Capital Management and Arkhouse Management Co. https://corporate.dollartree.com/news-media/press-releases/d... It’s a business model cosplaying as poverty relief while quietly siphoning money from the people least able to lose it. They already run on a…

Has private equity ever done anything good for anyone outside of the investors?

In general I have a pretty negative view of private equity. However I did see this awhile back that seems at least partially positive: https://www.cnbc.com/2023/07/27/private-equity-giant-kkrs-an...

Re: Dollar-stores overcharge customers while promising low prices

#169
post #2

23% of items are rung up at a higher amount at the register than what it says on the shelf, yet North Carolina law caps penalties at $5,000 per inspection, offering retailers little incentive to fix the problem. In other words, regulatory capture at its finest, over the backs of the poorest in the country.

[deleted]

Re: Dollar-stores overcharge customers while promising low prices

#170
post #116

Dollar stores are private equity with a checkout lane. In 2025, Dollar Tree sold Family Dollar to a group of private-equity firms: Brigade Capital Management, Macellum Capital Management and Arkhouse Management Co. https://corporate.dollartree.com/news-media/press-releases/d... It’s a business model cosplaying as poverty relief while quietly siphoning money from the people least able to lose it. They already run on a…

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