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So, You Don’t Have Any Disabled Users?

21times.org

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Re: So, You Don’t Have Any Disabled Users?

#41
post #37
post #6

"One of the newer groups under the accessibility umbrella, this group has become more vocal in the past few years. Those with dyslexia and ADD or ADHD have begun to press for a less busy Internet, one where ads don’t distract them to the point of being unable to use a site, or where proper contrast is used, rather than the more artistic combinations of light text against an only slightly lighter background." IMO, bro…

Browser makers failed us when they introduced CSS.

How exactly? (I'm actually curious.)

Re: So, You Don’t Have Any Disabled Users?

#42

So.. I'm working on a website that is primarily for reading. Just looking at the statistics, there is 7.9 million people out of 300 million in the US that will have either be blind or effectively blind. That's 2.6% of the population that won't be able to access my site. That's below my threshold for dropping browser support. I'm pretty sure my time would be better spend making it visually better than learning about a…

And then out of that 2.6%, what % of those would be interested in your site even if it is accessible? Diminishing returns, you're right. These other guys are kidding themselves.

You'd be better off worrying about all the Chinese and Indians who can't read your site in English.

Re: So, You Don’t Have Any Disabled Users?

#43
post #36

Having worked as a relay operator for the deaf and hard of hearing, I can not tell you how bad forms are in virtually all software. When calling a deaf person, you may need to call a relay or translation service, meaning two phone numbers. Virtually no company, even those with a "notes" area have an established protocol for this. And many just don't have even that. And no notes is a huge pain. You know how it's a pai…

Perhaps some lost startup will pivot to providing single number relay service using twilio or similar. Each phone number would be unique to a relay/deaf customer pair.

Re: So, You Don’t Have Any Disabled Users?

#44
post #6

"One of the newer groups under the accessibility umbrella, this group has become more vocal in the past few years. Those with dyslexia and ADD or ADHD have begun to press for a less busy Internet, one where ads don’t distract them to the point of being unable to use a site, or where proper contrast is used, rather than the more artistic combinations of light text against an only slightly lighter background." IMO, bro…

> I'm not sure we can easily get out of it, but perhaps now... with a somewhat renewed focus on semantic markup and better CSS in browsers, we could encourage browsers to treat "user-specified" styling as a first class function of what it means to be a 'browser'?

Opera does this. I have a drop-down on the bottom of my window which will load in local .css files on top of sites. You can write your own, and Opera has a good selection out-of-the-box. I'm not disabled, but I will sometimes switch into the "Accessibility" layout when a site's style/layout starts annoying me. It's very readable, and very easy on the eyes. You're right that most sites need to play good with their own HTML to support this, but my experience is that it works when I want it to work.

Unrelated, but this feature is also useful for debugging. Several of the styles serve to make the HTML structure more visible on the page.

Re: So, You Don’t Have Any Disabled Users?

#45
post #8

What about disabled employees? Do employee handbooks and HR materials have to be accessible to the visually impaired, for example?

Yes, which is why HR departments will generally make digital copies of these materials available, i.e. for use with on-screen magnification or TTS.

Re: So, You Don’t Have Any Disabled Users?

#46

So.. I'm working on a website that is primarily for reading. Just looking at the statistics, there is 7.9 million people out of 300 million in the US that will have either be blind or effectively blind. That's 2.6% of the population that won't be able to access my site. That's below my threshold for dropping browser support. I'm pretty sure my time would be better spend making it visually better than learning about a…

Even if your site is just for reading, have you considered all the above groups? * Can someone who can't use a mouse navigate your site? How about if they can't use a keyboard? * Can your default styles be over-ridden? Does it grow gracefully, or is content suddenly hidden? * Have you checked your color contrasts for the color blind? * Are ads constantly looping animations? * What fonts are you using? * Does it have…

Can someone who can't use a mouse navigate your site? How about if they can't use a keyboard?

I test on my ipad and iphone for usability. I plan on having mobi export so you can use a kindle if you want.

Can your default styles be over-ridden? Does it grow gracefully, or is content suddenly hidden?

The base font is 14pt with additional spacing between lines. The navigation won't degrade well but the body content should be fine though it might wrap oddly.

Have you checked your color contrasts for the color blind?

I do actually. I regularly use OSX's accessiblity tools to use grayscale or high contrast mode. I also have a badly-balanced lcd screen for testing if the text is still readable without proper color balance. The site is primarily black on light gray so I don't have many problems with that.

Are ads constantly looping animations?

No ads, currently. I doubt I will ever add them but if I do they will be static and only on index pages.

What fonts are you using?

    $sansFontFamily:        "Helvetica Neue", Helvetica, Arial, sans-serif;
    $serifFontFamily:       Georgia, "Times New Roman", Times, serif;
    $monoFontFamily:        Menlo, Monaco, Consolas, "Courier New", monospace;
Does it have a consistant navigation?

Edit links tend to be in the same place everywhere on the site. Still working on that. Delete buttons are always bright red on the bottom left of the edit screen. I hid them a bit on purpose since I would prefer people to archive stuff instead of deleting it.

What about the content? Is there any attempt to make it as readable as possible? Or are the authors long-winded? Is text broken up into reasonably sized paragraphs? Are sections effectively used? Is there abuse of all-caps or italics?

I have very little control over writing quality. It's a place for people to share their writing. I do a lot to mitigate the damage normal people like to inflict on readability but I can't force them to use paragraphs, capital lettters, or typography properly. I can only insure that all the text is in the same font and size for everyone's submissions. (I don't allow authors to increase or decrease font size. All html is prestyled with minimal room for adjustment.)

Re: So, You Don’t Have Any Disabled Users?

#47

So.. I'm working on a website that is primarily for reading. Just looking at the statistics, there is 7.9 million people out of 300 million in the US that will have either be blind or effectively blind. That's 2.6% of the population that won't be able to access my site. That's below my threshold for dropping browser support. I'm pretty sure my time would be better spend making it visually better than learning about a…

And then out of that 2.6%, what % of those would be interested in your site even if it is accessible? Diminishing returns, you're right. These other guys are kidding themselves. You'd be better off worrying about all the Chinese and Indians who can't read your site in English.

The site is going to be english-only until I have moderators that read other languages.

Re: So, You Don’t Have Any Disabled Users?

#48
post #37

Earlier quoted context omitted.

Browser makers failed us when they introduced CSS.

How exactly? (I'm actually curious.)

It turned HTML from a content delivery mechanism into what we have today.

The Internet in 1995 was a very content-rich place, even though search kinda sucked.

Re: So, You Don’t Have Any Disabled Users?

#49
post #43
post #36

Having worked as a relay operator for the deaf and hard of hearing, I can not tell you how bad forms are in virtually all software. When calling a deaf person, you may need to call a relay or translation service, meaning two phone numbers. Virtually no company, even those with a "notes" area have an established protocol for this. And many just don't have even that. And no notes is a huge pain. You know how it's a pai…

Perhaps some lost startup will pivot to providing single number relay service using twilio or similar. Each phone number would be unique to a relay/deaf customer pair.

Seems the solution hear is Google Voice or some client software that receives the phone call on behalf of the user, and sets up the relay. Relay should be a "hook-in" feature of my phone, not a concern of the caller.

Re: So, You Don’t Have Any Disabled Users?

#50
post #8

What about disabled employees? Do employee handbooks and HR materials have to be accessible to the visually impaired, for example?

In general, yes. There's a few exceptions, but in general you should have an accessible version for the visually impaired (or, really, any of the groups I list in the article. Are your training videos captioned for the Deaf? Can someone with motion issues navigate your HR site using Tab or adaptive devices? Is the language overly contrived or the font and color choices bad?)

Just "deaf" here. "deaf" people who aren't part of "Deaf cultre" are just as unable to hear as "Deaf people". In fact, the average "Deaf" person may be more likely to be able to hear, since "Deaf" is cultural (can be opted-into) and "deaf" is biological.
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