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Show HN: Get Maid - Uber for Maid Service in NYC

getmaid.com

11–20 of 38 posts

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#11

Supplies included? That alone is surprisingly difficult to find. If I was still in Manhattan, I'd sign up right away.

Was about to say after living 2 years. Never seen anyone on subway with cleaning supplies lol. I have no idea how would they go by car where most areas you can cruise for 2 hours before findng a spot and that alone will cost you dollars or tens of dollars. Anyone care to explain?

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#12

This is one of those services that doesn't make sense to me as a mobile first & only product(for now). If you are home and see that your house needs to be cleaned, you are probably near a computer. This isnt like Uber where you need to use their service across town. They have just alienated a bunch or their potential user base by just being on iOS (for now, ok whatever). But that's just me. Here is the link to the ap…

Thanks for the feedback. Particularly in NYC, we felt that mobile-first would satisfy most people since they can book on their way home, and even if they're in their home, they usually have their phone next to them before their computer. Having said that, booking via desktop will come VERY soon. In the meantime, you can also book via mobile web (go to getmaid.com on any smartphone), not just iOS.

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#13
This service is GREAT for a person who:

1) only needs maid service occasionally, and not on a fixed schedule

2) needs maid service fast, when they do need it

3) is willing to take a risk on the quality, and hoping that the premium price they pay is an indication that they'll get quality service.

So ... I'm thinking the target audience is bachelors, people who don't frequently entertain at home, etc.

The one thing that would worry me, as a customer, is whether the by-the-hour payment model might tempt the maids to work slower.

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#14
post #13

This service is GREAT for a person who: 1) only needs maid service occasionally, and not on a fixed schedule 2) needs maid service fast, when they do need it 3) is willing to take a risk on the quality, and hoping that the premium price they pay is an indication that they'll get quality service. So ... I'm thinking the target audience is bachelors, people who don't frequently entertain at home, etc. The one thing tha…

> whether the by-the-hour payment model might tempt the maids to work slower

They purposefully work slower, they don't come next time.

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#15

Supplies included? That alone is surprisingly difficult to find. If I was still in Manhattan, I'd sign up right away.

Was about to say after living 2 years. Never seen anyone on subway with cleaning supplies lol. I have no idea how would they go by car where most areas you can cruise for 2 hours before findng a spot and that alone will cost you dollars or tens of dollars. Anyone care to explain?

Our maids carry a backpack and come with the supplies, which are all-natural, they need to clean with except for a vacuum/mop/broom (kind of hard to carry these around on a subway!).

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#16
post #5

For reference to those who don't live in NYC, this is following the Uber pricing model fairly well -- it's about double what most "good" maids charge, maybe triple depending on the area of NYC. It's a good idea -- maid service can be commoditized, and particularly if you need a last-minute sort of thing, it seems smart. It's also notoriously difficult to find a good maid without playing the traditional "networking" g…

> "The biggest issue I see is the risk of extra-market activity"

Unless Get Maid can provide the users and maids with enough useful features that they see a value in keeping the long-term-arrangement through the system.

e.g. convenient (recurring) payment processing, giving maids increased visibility in one-off job searches based on number of long-term relationships, centralizing maid scheduling [1], factoring maid schedules into one-off job availability, factoring required commute time/distance into job feasibility [2], seamless arrangement of Maid-approved 'fill-in' Maids when they need to take time off or something comes up, centralized 'gig notes' that would be made accessible to any in-system fill-in maids [3], etc.

There's plenty of opportunity for Get Maid to make a compelling pitch to keep everything in-system.

[1] keys being: allowing the maid to set 'availability' to reflect their personal-life scheduling demands (including vacations and such), keeping all job schedules in one place, automatically keeping this calendar up-to-date on their smartphone, etc.

[2] A maid may technically be available at 3pm for another job, but if the 3pm job is uptown and she just wrapped a weekly 2pm gig downtown, it's not going to work. Keeping everything in-system will spare users the hassle of contacting maids who can't actually make the scheduled time and spare the maids the hassle of seeing jobs they can't actually take.

[3] how the client likes the laundry done, high-traffic areas, etc.

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#18
post #13

This service is GREAT for a person who: 1) only needs maid service occasionally, and not on a fixed schedule 2) needs maid service fast, when they do need it 3) is willing to take a risk on the quality, and hoping that the premium price they pay is an indication that they'll get quality service. So ... I'm thinking the target audience is bachelors, people who don't frequently entertain at home, etc. The one thing tha…

This is definitely a concern we take seriously. Our goal is to not only offer a service that's on-demand, but also provide one of the best cleans you'll have. We do a lot of work vetting and training our maids to ensure quality and trustworthiness. This includes 1) interview, 2) reference checks, 3) a demo clean, and 4) background check...before we bring them onto our system. We train our maids to be as efficient as possible and that it's much better to have a customer twice than to work too slowly once.

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#19
post #16
post #5

For reference to those who don't live in NYC, this is following the Uber pricing model fairly well -- it's about double what most "good" maids charge, maybe triple depending on the area of NYC. It's a good idea -- maid service can be commoditized, and particularly if you need a last-minute sort of thing, it seems smart. It's also notoriously difficult to find a good maid without playing the traditional "networking" g…

> "The biggest issue I see is the risk of extra-market activity" Unless Get Maid can provide the users and maids with enough useful features that they see a value in keeping the long-term-arrangement through the system. e.g. convenient (recurring) payment processing, giving maids increased visibility in one-off job searches based on number of long-term relationships, centralizing maid scheduling [1], factoring maid s…

Agreed -- another question I have is how much $ they keep. If they're only keeping 20% or so and the maid is able to earn $36/hr, then that's a big incentive to stay in-system for sure. Also to your point, if they build in the features to allow for recurring arrangements with a "preferred" maid and truly give the maid a business-management system (i.e. tax prep help, income reports, etc.), then that's further incentive to do so.

Re: Show HN: Get Maid - Uber for Maid Service in NYC

#20
post #5

For reference to those who don't live in NYC, this is following the Uber pricing model fairly well -- it's about double what most "good" maids charge, maybe triple depending on the area of NYC. It's a good idea -- maid service can be commoditized, and particularly if you need a last-minute sort of thing, it seems smart. It's also notoriously difficult to find a good maid without playing the traditional "networking" g…

Can I get a referral?
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