11–20 of 215 posts
In my opinion Dell laptops have never been good. But I never bought another one since that happened, so maybe I've missed out.
>The other issue is that 5550 uses USB-C ports. I blame on myself not checking it closely before the purchase. I really hate those ports. Why is everyone copying from Mac? It's not copying Apple. It's that every port does everything, including charging. It is standards-compliant. As just one example, you no longer need to lug a laptop charger with you; there are no longer "computer chargers" and "phone chargers", but…
And what is worse? New laptops have less ports than the older ones. That 5550 only has 3 ports and 1 is for charging. If I want to mount an external hard drive, I need to bring a hub.
What again, looks like everyone is doing that, so yeah, better embrace it.
Earlier quoted context omitted.
That's frustrating. I wonder if it changes anything if you had purchased extended Dell care back then. I just checked online that their 4 year basic care costs about 270 CAD so I might go for it if I buy a new one. Did you speak to Dell about this? I'd argue my case even if I had not purchased Dell Care. But still, failing in a couple of years is really unacceptable. I was thinking 5 years for the battery and another…
I am not US based and Dell service abroad is a joke. I'd check if that Dell Care is "real" as in not similar to "flight insurance" kind of insurance. Since Dell doesn't have the same international service as Apple, the experience will be very localized. I'd see if there is a Dell center nearby and check the reviews.
Earlier quoted context omitted.
That's frustrating. I wonder if it changes anything if you had purchased extended Dell care back then. I just checked online that their 4 year basic care costs about 270 CAD so I might go for it if I buy a new one. Did you speak to Dell about this? I'd argue my case even if I had not purchased Dell Care. But still, failing in a couple of years is really unacceptable. I was thinking 5 years for the battery and another…
I am not US based and Dell service abroad is a joke. I'd check if that Dell Care is "real" as in not similar to "flight insurance" kind of insurance. Since Dell doesn't have the same international service as Apple, the experience will be very localized. I'd see if there is a Dell center nearby and check the reviews.
With the on-site option, they come to your home or business next day and fit any required parts.
The market is splintered into high-end work laptop, low-end work laptops, gaming laptops. Only Apple has the brand value to be in the first set. Everyone else is in a market for lemons.
I think Apple is winning but not to the extent of being the only game in town.
Earlier quoted context omitted.
I am not US based and Dell service abroad is a joke. I'd check if that Dell Care is "real" as in not similar to "flight insurance" kind of insurance. Since Dell doesn't have the same international service as Apple, the experience will be very localized. I'd see if there is a Dell center nearby and check the reviews.
I've had very good experience with Dell support in the UK. With the on-site option, they come to your home or business next day and fit any required parts.
The best experiences I've had with Dell hardware have been mid though... worse with HP, won'y buy their stuff at all any more.
I've had mixed to very good experiences with Lenovo... Even their cheaper IdeaPad options. My SO had an IdeaPad that lasted about 7 years, and she was pretty rough on it. Just replaced with another a few months ago. For what it's work, runs PopOS like a dream. On the down side are soldered ram, and shorter vnme drives that have apparently had higher failure rates, already have a replacement ready on a shelf.
My personal laptop is an M1 Air 16gb... it's been a pretty great little box, though with my vision what it is, has been very hard to actually use for much.