31–40 of 140 posts
I have installation media for MS Office 2010 in my desk drawer. If I lose the disc, I wouldn't expect Microsoft to replace it for me. I'm afraid I don't really understand what the author is angry about here.
Why... not? You paid for that software.
I have installation media for MS Office 2010 in my desk drawer. If I lose the disc, I wouldn't expect Microsoft to replace it for me. I'm afraid I don't really understand what the author is angry about here.
When the purchase medium is a download link the expectation is that the link keeps working if the company is in business. Give a good reason it shouldn't. Edit: also, list your startups. I like to avoid doing business with people who think this way.
This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro. I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for. Here's what happened: - Support admitted I still have the legal right to use the old version of Fi…
If you bought something from a physical store and lose it doesn't entitle you to go get another one for free...
I have installation media for MS Office 2010 in my desk drawer. If I lose the disc, I wouldn't expect Microsoft to replace it for me. I'm afraid I don't really understand what the author is angry about here.
Why... not? You paid for that software.
If I lose a book, I wouldn't expect the publisher to send me a new one. If I buy a physical copy of a Nintendo game and lose the cartridge, there is no reason to expect Nintendo to send me a new one. Why would MS word be different?
This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro. I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for. Here's what happened: - Support admitted I still have the legal right to use the old version of Fi…
If you bought something from a physical store and lose it doesn't entitle you to go get another one for free...
This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro. I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for. Here's what happened: - Support admitted I still have the legal right to use the old version of Fi…
I have installation media for MS Office 2010 in my desk drawer. If I lose the disc, I wouldn't expect Microsoft to replace it for me. I'm afraid I don't really understand what the author is angry about here.
When the purchase medium is a download link the expectation is that the link keeps working if the company is in business. Give a good reason it shouldn't. Edit: also, list your startups. I like to avoid doing business with people who think this way.
Some people might believe differently, and some companies might do it out of the goodness of their hearts (or because they signed up for a permanent liability for hosting)
While I understand the author's frustration, I think they should take a moment and look in the mirror. A perpetual license doesn't mean that Filezilla should be a free hosting provider for installation media for eternity. Their reasons really aren't that relevant here. Likewise the rant about Mozilla is completely unfounded. There are many things to be upset at in the modern software world, this is not one of them.