Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

FileZilla Pro "Perpetual License" – A Warning to All Users

github.com

Post reply on HN
Print view View original

11–20 of 140 posts

Re: FileZilla Pro "Perpetual License" – A Warning to All Users

#12

Post by jay_kyburz »

lobito25 wrote: post #2

This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro. I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for. Here's what happened: - Support admitted I still have the legal right to use the old version of Fi…

Why did they not mention what the operating system is? I don't think it unreasonable for a company to no longer support operating systems that are also unsupported.

Re: FileZilla Pro "Perpetual License" – A Warning to All Users

#13

Post by znkynz »

Funny project, funny people, funny ideas. There is some really black and white thinking around feature requests on their forums - for example, segmented ftp downloading for their ftp client.[1]

They are not, nor have ever been interested in solving customer problems. That's ok; that's their privlidge.

1 https://trac.filezilla-project.org/ticket/2309

Re: FileZilla Pro "Perpetual License" – A Warning to All Users

#15

Post by Dylan16807 »

didibus wrote: post #4
lobito25 wrote: post #2

This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro. I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for. Here's what happened: - Support admitted I still have the legal right to use the old version of Fi…

I admit it's a bit shitty, but I can also understand. You could have saved the installer, put it on disk, you could find a copy of it elsewhere, etc. I don't think it makes the idea of the license void, but it's for sure not the nicest customer move.

You can understand what? You're listing workarounds, not justifications.

Since it would cost them roughly nothing to keep old installers around forever for paid users, it's really hard to imagine a justification.

Re: FileZilla Pro "Perpetual License" – A Warning to All Users

#17

Post by benatkin »

viraptor wrote: post #9
cosmotic wrote: post #5

Sounds like all software from the 70s through 00's. Did they ever claim they would hold a backup of the installer?

There's a difference between "we don't have it anymore" and "we won't provide it for security reasons". They're not the same.

They are essentially the same as software purchased from the 70s to the 00s though - shrinkwrap software, a term cleverly coined by Joel Spolsky. I just thought of it as buying software in a store at the time.

Perpetual license is also a good descriptor. If you have the same OS you downloaded it on, hopefully you have it backed up.

The scenario "we won't provide it for security reasons" only shows up as a gotcha. The author of that GitHub repo would know better than to use it.

Re: FileZilla Pro "Perpetual License" – A Warning to All Users

#18

Post by [deleted] »

didibus wrote: post #4
lobito25 wrote: post #2

This is a blunt warning to anyone who ever purchased, or is thinking about purchasing, FileZilla Pro. I bought FileZilla Pro under a perpetual license - a one-time payment, lifetime right to use the version I purchased. After reinstalling my operating system, I simply needed to reinstall the software I already paid for. Here's what happened: - Support admitted I still have the legal right to use the old version of Fi…

I admit it's a bit shitty, but I can also understand. You could have saved the installer, put it on disk, you could find a copy of it elsewhere, etc. I don't think it makes the idea of the license void, but it's for sure not the nicest customer move.

[deleted]
Post reply on HN