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Social Login Buttons Aren’t Worth It

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Re: Social Login Buttons Aren’t Worth It

#61

There's another element of this that, to this day, I don't fully understand: Companies subverting their brands and actually promoting facebook. What do I mean by this? The other day we were watching TV and a Charmin ad comes in. At the end of the ad they actually say "go to facebook.com/charmin" What? They have a perfectly good and highly recognizable brand. And, they happen to have a great URL: charmin.com. Why send…

They have 300k likes on Facebook. Go figure.

Re: Social Login Buttons Aren’t Worth It

#62

There's another element of this that, to this day, I don't fully understand: Companies subverting their brands and actually promoting facebook. What do I mean by this? The other day we were watching TV and a Charmin ad comes in. At the end of the ad they actually say "go to facebook.com/charmin" What? They have a perfectly good and highly recognizable brand. And, they happen to have a great URL: charmin.com. Why send…

How different is it from saying "Charmin can be found at your local Safeway" at the end of the Charmin ad? Or having an ad for both Transformers and Ford? AOL keyword Pizza Hut?

Maybe it's a "recession thing" which some companies do to spend less, or maybe Facebook is viewed as a marketplace - a kind of "social mall" where tweens hack and network, much like a suburban mall in which teeny-boppers used to shoplift and gossip.

From a marketing perspective, why not have an FB page? You could fill it with the same messages as the rest of your advertising channels, maybe do more with it, and maybe some people actually want to post on your brand's wall.

Re: Social Login Buttons Aren’t Worth It

#64

There's another element of this that, to this day, I don't fully understand: Companies subverting their brands and actually promoting facebook. What do I mean by this? The other day we were watching TV and a Charmin ad comes in. At the end of the ad they actually say "go to facebook.com/charmin" What? They have a perfectly good and highly recognizable brand. And, they happen to have a great URL: charmin.com. Why send…

"Who is visiting a Facebook page for toilet paper."

Well, 300,000 people LIKE it so something is going on.

Based on what little I've done in the social realm and what I've heard from SM consultants, these thoughts are in play:

- "Every brand has a Facebook page so we need one"

- "Our website is just pages and all we can do it update copy"

- "On Facebook we can distribute coupons, run contests, and get people to interact."

Re: Social Login Buttons Aren’t Worth It

#65

We've always found that by replacing "username" with "email address" makes logging in a lot easier. Most users already know their email address. By using a username thats one more thing they have to remember.

Using an email address instead of a username is SO HUGE of a usability win. I can't stand when companies don't do this. My email address is going to be unique. I don't have to pick one of the few standard usernames I use and hope that it's available. I know my email address will be. Have you ever been to a site that says username, but really wants an email address? It's absolutely infuriating.

We used to require an email for signing up for our game, but when trying to actually email people, nearly half the emails provided turned out to be fake or bounce for some reason. My takeaway from that is that people don't want to give out their email, so we stopped requiring it. Does anyone have any measurements on if requiring an email instead of a username reduces the number of sign ups?

Re: Social Login Buttons Aren’t Worth It

#66

There's another element of this that, to this day, I don't fully understand: Companies subverting their brands and actually promoting facebook. What do I mean by this? The other day we were watching TV and a Charmin ad comes in. At the end of the ad they actually say "go to facebook.com/charmin" What? They have a perfectly good and highly recognizable brand. And, they happen to have a great URL: charmin.com. Why send…

No no no. What the hell is anyone going to do on charmin.com??? Download a guide on how to wipe your ass? How often will you go there? Once? Never? Exactly. Facebook on the other hand... It's fresh and new. When people go there, they like it and then they're essentially subscribed. As many others have said, they have 300k likes. That means whenever they push something it shows up front and center on the first thing people do when: they wake up, when they're poopin, when they're in line for coffee... Etc... It's push not fetch.

Re: Social Login Buttons Aren’t Worth It

#67

There's another element of this that, to this day, I don't fully understand: Companies subverting their brands and actually promoting facebook. What do I mean by this? The other day we were watching TV and a Charmin ad comes in. At the end of the ad they actually say "go to facebook.com/charmin" What? They have a perfectly good and highly recognizable brand. And, they happen to have a great URL: charmin.com. Why send…

It's a case of making it easier to get the customers permission to market to them in the future. More people will "like" your page on Facebook with a single click, than visit your website and fill in a form.

Re: Social Login Buttons Aren’t Worth It

#68

There's another element of this that, to this day, I don't fully understand: Companies subverting their brands and actually promoting facebook. What do I mean by this? The other day we were watching TV and a Charmin ad comes in. At the end of the ad they actually say "go to facebook.com/charmin" What? They have a perfectly good and highly recognizable brand. And, they happen to have a great URL: charmin.com. Why send…

No no no. What the hell is anyone going to do on charmin.com??? Download a guide on how to wipe your ass? How often will you go there? Once? Never? Exactly. Facebook on the other hand... It's fresh and new. When people go there, they like it and then they're essentially subscribed. As many others have said, they have 300k likes. That means whenever they push something it shows up front and center on the first thing p…

What is Charmin going to put in their Facebook feed that has recurring value? New research on the best way to wipe your ass? I'll continue to get that from charmin.com, rather than risk a charmin app that posts to my wall that tells people I just learned how to wipe my ass.

Re: Social Login Buttons Aren’t Worth It

#69
post #15

I love being able to log in using an OpenID provider rather than creating an account. Because it's one less !$@%!@$! password to remember. Or it's one less $@&%!@$ hassle adapting my password creation formula to a new site's password requirements. Or it's one less place where my don't-care-use-it-everywhere username/password key is stored, perhaps @$2( ! in the clear. Or perhaps it's just one less time I have to type…

I agree. But unfortunately, OpenID can magnify the problem for some people. For example, my girlfriend has at least 4 different Stack Overflow accounts because she can never remember which OpenID provider she used, so she keeps accidentally creating new ones.

Yeah, that happens to me to. I need there to be a system that says "We've never seen that ID before! Do you want to link it to some other account?"

Which means maybe you should have a separate button for "I want to create an account here" and "I want to log in again here". I know that's heretical to the OpenID community, but I usually know whether or not I have some account on a site, but I usually don't know whether I typed in my openID url or hit the Google button.

Re: Social Login Buttons Aren’t Worth It

#70

I am probably in a minority but for me, my Facebook and gmail is more valuable than almost all other accounts. When I see a site that forces me to sign up using Facebook or a google account, I usually hit back. Why? Because in my mind I'm giving access to my entire Facebook to a bunch of guys I know little about. I'm not as fearful that these guys are evil and may directly harm me. I'm more fearful they will post som…

Facebook nowadays asks you to confirm the permissions you're granting to another site, and if you give timeline-post permissions, then it asks what privacy level the posts should be. I always mark "Private: nobody but me can see those posts." Problem solved.
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