Our Adsense account was abruptly shut down
innovationmedian.blogspot.com
Our Adsense account was abruptly shut down
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Re: Our Adsense account was abruptly shut down
#2Wow ... two in one day may be a new record and if Google doesn't step up with answers, they'll end up scaring everyone away. I completely understand their perceived need for secrecy, but is there some critical mass that once reached will cause business to decline?
The other HN link: http://news.ycombinator.com/item?id=4585043
Re: Our Adsense account was abruptly shut down
#3it's like the guy at the newspaper cannot read. google sent him a link to a list of issues, and he doesn't address them at all.
if you look at the link, it was shut down for bad clicks, incitement to users to click, or similar. at the very least he could have said in the reply something like "we don't think we have people clicking on links, but if you could provide some IPs we might be able to track down someone at the paper who's being over-enthusiastic".
even if he knows nothing like that has happened he could have added to the reply (talking about XML uploads, copyright issues) something like "these don't seem to fit into the ilicit activities listed. we don't have incitements to click on ads (see ...) so if the above isn't relevant we suspect there has been some mistaken clicking locally. we have educated the users and we've put in place the following measures to track ..."
instead, he shows no sign of having understood the issues and no inclination to help solve the problem. he just whines.
this is basic psychology. you need something from these people. so you try to act like you understand and want to help, even if you think they are incompetent assholes.
[edit: maybe i come across as unsympathetic. i can understand how maddening this must be. but surely that's more reason to get it fixed? and to get it fixed you need to cooperate, not act like a victim. at least, that's how i would play it (it's his job to make this work).]
Re: Our Adsense account was abruptly shut down
#4Wow ... two in one day may be a new record and if Google doesn't step up with answers, they'll end up scaring everyone away. I completely understand their perceived need for secrecy, but is there some critical mass that once reached will cause business to decline? The other HN link: http://news.ycombinator.com/item?id=4585043
"is there some critical mass that once reached will cause business to decline?"
not when you own the market
Re: Our Adsense account was abruptly shut down
#5it's like the guy at the newspaper cannot read. google sent him a link to a list of issues, and he doesn't address them at all. if you look at the link, it was shut down for bad clicks, incitement to users to click, or similar. at the very least he could have said in the reply something like "we don't think we have people clicking on links, but if you could provide some IPs we might be able to track down someone at t…
Am I reading something different than you? Perhaps my reading comprehension is as poor as "the guy at the newspaper".
The "list of issues" Google provides is a generic list of possible reasons. Essentially, "Thanks for choosing Google. Your account has been disabled. Here is a list of reasons we normally disable an account with no warning. You may or may not have directly or indirectly done any of the activities listed, but we're not going to tell you either way. Feel free to figure it out. If you think you know and have taken steps to remedy the issue(s), then please let us know by submitting an appeal. However, you only get one chance and our single response to your appeal is final."
So this guy and every other person that has to go through this terrible experience has a right to be mad and express their anger.
And it's not a matter of being able to read. It's a matter of Google's terrible customer service.
Re: Our Adsense account was abruptly shut down
#6it's like the guy at the newspaper cannot read. google sent him a link to a list of issues, and he doesn't address them at all. if you look at the link, it was shut down for bad clicks, incitement to users to click, or similar. at the very least he could have said in the reply something like "we don't think we have people clicking on links, but if you could provide some IPs we might be able to track down someone at t…
Am I reading something different than you? Perhaps my reading comprehension is as poor as "the guy at the newspaper". The "list of issues" Google provides is a generic list of possible reasons. Essentially, "Thanks for choosing Google. Your account has been disabled. Here is a list of reasons we normally disable an account with no warning. You may or may not have directly or indirectly done any of the activities list…
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Re: Our Adsense account was abruptly shut down
#7Wow ... two in one day may be a new record and if Google doesn't step up with answers, they'll end up scaring everyone away. I completely understand their perceived need for secrecy, but is there some critical mass that once reached will cause business to decline? The other HN link: http://news.ycombinator.com/item?id=4585043
their customer support it pretty bad, but their ad tech, and hence their profitability, is so much better than anyone else they have no real competition
i have agents approach me directly with ad networks specifically targetting my niche, and the best I've seen is off by more than a factor 10 when it comes to revenue
Re: Our Adsense account was abruptly shut down
#8From the post:
"We migrated all of our videos from the expensive Brightcove platform in August and went live on YouTube in August and on our site with YouTube on August 22, using the embedded player."
I am wondering if anyone has yet connected "expensive" vs "cheap" to "Has customer support" vs "Has no support" ?
It isn't exactly a zero sum game. Youtube seems to work really well for indie publishers who put up cat videos and large partners with deep pockets like Vevo and the music labels, and for people in the middle, it seems to be hit or miss. And if you have issues, it is all miss.
Re: Our Adsense account was abruptly shut down
#9Adsense does this 99% of the time when the content provider clicks on the Adsense links on their page. Basically, you can't even test the adsense links, especially if you aren't sending a lot of clicks.
Re: Our Adsense account was abruptly shut down
#10it's like the guy at the newspaper cannot read. google sent him a link to a list of issues, and he doesn't address them at all. if you look at the link, it was shut down for bad clicks, incitement to users to click, or similar. at the very least he could have said in the reply something like "we don't think we have people clicking on links, but if you could provide some IPs we might be able to track down someone at t…
First of all, this has been going on for a month and I have been trying to figure it out. I have spoken with people across Google and no one seems to no how to fix the issue or even be able to access what the issue is.
I am not asking for sympathy, I am asking if anyone has experienced this and if so what they did.
Even our YouTube Account Manager said, "I have honestly never seen anything like this before"
I filled out the online form stating my case and received a reply in less than 4 hours. Stating that the account was still disabled.