It's sure a corny stance to hold if you're navigating an infrastructure nightmare daily, but in my opinion, much of the complexity addresses not technical, but organisational issues: You want straightforward, self-contained deployments for one, instead of uploading files onto your single server. If the process crashes or your harddisk dies, you want redundancy so even those twelve customers can still access the application. You want a CI pipeline, so the junior developer can't just break prod because they forgot to run the tests before pushing. You want proper secret management, so the database credentials aren't just accessible to everyone. You want a caching layer, so you're not surprised by a rogue SQL query that takes way too long, or a surge of users that exhaust the database connections because you never bothered to add proper pooling.
Adding guardrails to protect your team from itself mandates some complexity, but just hand-waving that away as unnecessary is a bad answer. At least if you're not working as part of a team.