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End of Japanese community

support.mozilla.org

11–20 of 820 posts

Re: End of Japanese community

#11
post #3

This is rich > We want to make sure we trully understand what you're struggling with. The post literally starts with a list of grievances. Maybe ask the AI for an executive summary and the key points.

Some grievances were vague. It doesn't follow our translation guidelines. What specific guidelines did it not follow? It doesn't respect current localization for Japanese users, so they were lost. What was not localized? Mozilla's response should not be limited to clarifying these grievances. But it could have been all the staff member who responded could do.

These ones? https://github.com/mozilla-japan/translation/wiki/L10N-Guide...

Looking through that wiki there seems to be a lot of things that ML would get wrong.

Re: End of Japanese community

#12
post #3

This is rich > We want to make sure we trully understand what you're struggling with. The post literally starts with a list of grievances. Maybe ask the AI for an executive summary and the key points.

Some grievances were vague. It doesn't follow our translation guidelines. What specific guidelines did it not follow? It doesn't respect current localization for Japanese users, so they were lost. What was not localized? Mozilla's response should not be limited to clarifying these grievances. But it could have been all the staff member who responded could do.

Those would be the guidelines that all translation contributors are expected to follow, which are given to all prospective translators.

It sounds like Mozilla just turned on the machine without consulting the human translators to see if the machine actually worked in a useful manner.

Re: End of Japanese community

#13
post #7

10+ years in Japan. The message here is much deeper from my perspective. “Let’s jump on the call” is not the solution. The guy was stripped off of his face. I love Japan for being human. Small business bar or restaurant with 3 tables. Not everything should be streamlined for a quick call solution… the process was pushed on his head. Google nemawashi decision making process

I did as you suggested with respect to “nemawashi.” I read about that and “ringi,” and I’m glad I did. Even to get just the gist of what I’m sure is a thin interpretation: that nemawashi refers to a “laying-the-groundwork” process of circulating a proposal between peer-level counterparts, before formalizing it and proposing to act on it.

Much less crashing in with it in the form of a “SumoBot,” as Mozilla seems to have done to its non-English communities… (with the disclaimer that I have zero insight into Mozilla’s process here outside of this writer’s account).

It puts a name to a considerate consensus-based way to approach change, that seems humane (and effective) in any culture—leave it to the Japanese to have a specific term for it…

Re: End of Japanese community

#14
post #13
post #7

10+ years in Japan. The message here is much deeper from my perspective. “Let’s jump on the call” is not the solution. The guy was stripped off of his face. I love Japan for being human. Small business bar or restaurant with 3 tables. Not everything should be streamlined for a quick call solution… the process was pushed on his head. Google nemawashi decision making process

I did as you suggested with respect to “nemawashi.” I read about that and “ringi,” and I’m glad I did. Even to get just the gist of what I’m sure is a thin interpretation: that nemawashi refers to a “laying-the-groundwork” process of circulating a proposal between peer-level counterparts, before formalizing it and proposing to act on it. Much less crashing in with it in the form of a “SumoBot,” as Mozilla seems to ha…

common sense... no real need for digging into japanese culture and so on. really no idea why Mozilla is so disrespectful to it's volunteers. well, that sweet 400m a year from Google... no need for volunteers anymore, eh

Re: End of Japanese community

#15

Earlier quoted context omitted.

Some grievances were vague. It doesn't follow our translation guidelines. What specific guidelines did it not follow? It doesn't respect current localization for Japanese users, so they were lost. What was not localized? Mozilla's response should not be limited to clarifying these grievances. But it could have been all the staff member who responded could do.

Those would be the guidelines that all translation contributors are expected to follow, which are given to all prospective translators. It sounds like Mozilla just turned on the machine without consulting the human translators to see if the machine actually worked in a useful manner.

Specifically which guidelines? Not a URL. Not hand wavey “oh you know the guidelines”. A text list of the guidelines that are not followed.

Re: End of Japanese community

#16
post #13

Earlier quoted context omitted.

I did as you suggested with respect to “nemawashi.” I read about that and “ringi,” and I’m glad I did. Even to get just the gist of what I’m sure is a thin interpretation: that nemawashi refers to a “laying-the-groundwork” process of circulating a proposal between peer-level counterparts, before formalizing it and proposing to act on it. Much less crashing in with it in the form of a “SumoBot,” as Mozilla seems to ha…

common sense... no real need for digging into japanese culture and so on. really no idea why Mozilla is so disrespectful to it's volunteers. well, that sweet 400m a year from Google... no need for volunteers anymore, eh

For sure. Common sense common, etc… although it does seem relevant that it was specifically a Japanese-language sub-community who were reacting here.

I have to say it feels like a really familiar, NGO-flavored disrespect, though: “we’re doing this favor for underrepresented language communities,” regardless of whether they want/need it or not.

“There’s only X number of you having to shoulder the load in XX sub-community, don’t you want us to impose a bunch of ‘help’?”

Well, no, if the choice is between a formidable volume of slop and a smaller but well-executed volume of volunteer labor-of-love…

(…I say as a person very much without all sides of the story, and shooting from the hip a bit. I don’t mean to impugn anybody’s intentions, and I imagine at the end of the day we’re all on the same side here.)

Re: End of Japanese community

#17
Some people do these type of contribution or charity work not just to do some good but also to feel some autonomy and mastery in a world were much of the regular top down driven drudgery work does not provide much of that feeling. These people are canaries in the coal mine. I expect more people feel a loss of purpose and rise of anxiety and depression in the world.

Re: End of Japanese community

#18
As a multilingual/multicultural human it’s been pretty weird witnessing what AI translation has been doing to regional languages & cultures on the internet in the last few years.

Sure we had machine translation before, but it was still a little off. Now the latest language models get us 99.9% there, so they are judged good enough to deploy at scale. What results is a weird twilight zone where everything is in your language, except it feels kind of wrong and doesn’t really communicate in ways specific to the culture from which the language is.

You’re in France, you search for something, a thread pops up with everyone interacting in French - seems reasonable enough, but it just reads kind of weird? Then a message is entirely out of place, and you realize that you’re reading an English language thread translated to French.

Or your mom sends you a screenshot of a Facebook thread in her native language that has her worked up - and reading it, you realize it’s an LLM translation of something that should have no bearing on her.

Same with various support pages on websites - it all reads mostly fine until you hit a weird sentence where the LLM messed up and then you’re transported back to the reality that what you’re reading was not authored by anyone who can actually operate in that language/culture.

There’s a lot of nuance in language beyond the words - how you express disagreement in English is not how you express disagreement in Japanese, how you address the reader in French is not the same as in Korean, etc. Machine translation flattens all modes of expression into a weird culturally en-US biased soup (because that’s where the companies are headquartered and where the language models are trained).

I have no illusions that this trend will reverse - high quality translation work is skill and time consuming, and thanks to LLMs anyone on Earth can now localize anything they want in any language they want for ~free in ~0 time.

The weirdest part is seeing this bubble up to the real world. I’ve been hearing young people use turns of phrases/expressions that I recognize as distinctly American, except not in English.

The classic linguist response to this, which I subscribe to, is “no language is fixed, language is ever evolving in response to various external cultural pressures“. Which is true. But it doesn’t make our post-LLM language landscape any less weird.

Re: End of Japanese community

#19
post #11

Earlier quoted context omitted.

Some grievances were vague. It doesn't follow our translation guidelines. What specific guidelines did it not follow? It doesn't respect current localization for Japanese users, so they were lost. What was not localized? Mozilla's response should not be limited to clarifying these grievances. But it could have been all the staff member who responded could do.

These ones? https://github.com/mozilla-japan/translation/wiki/L10N-Guide... Looking through that wiki there seems to be a lot of things that ML would get wrong.

I edited my comment to clarify I hope. Imagining what it could have done wrong and knowing what it did wrong are different.

Re: End of Japanese community

#20
post #2

> They are all happened on the product server, not on staging server. I understand that this is mass destruction of our work and explicit violation to the Mozilla mission, allowed officially. Could this have been a mistake rather than a malicious act?

The third, more likely option is that it was a careless act. Clearly a mistake in any case.
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