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ChatGPT terms disallow its use in providing legal and medical advice to others

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Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#131
post #79

Earlier quoted context omitted.

I keep seeing this problem more and more with humans. What should we call it? Maybe Hallucinations? Where there is an accurate true thing and then it just gets altered by these guys who call themselves journalists and reporters and the like until it is just ... completely unrecognizable? I'm pretty sure it's a fundamental issue with the architecture.

I know this is written to be tounge-in-cheek, but its really almost the exact same problem playing out on both sides. LLMs hallucinate because training on source material is a lossy process and bigger, heavier LLM-integrated systems that can research and cite primary sources are slow and expensive so few people use those techniques by default. Lowest time to a good enough response is the primary metric. Journalists o…

Classical LLM hallucination happens because AI doesn’t have a world model. It can’t compare what it’s saying to anything.

You’re right that LLMs favor helpfulness so they may just make things up when they don’t know them, but this alone doesn’t capture the crux of hallucination imo, it’s deeper than just being overconfident.

OTOH, there was an interesting article recently that I’ll try to find saying humans don’t really have a world model either. While I take the point, we can have one when we want to.

Edit: see https://www.astralcodexten.com/p/in-search-of-ai-psychosis re humans not having world models

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#132
post #79

This title is inaccurate. What they are disallowing are users using ChatGPT to offer legal and medical advice to other people. First parties can still use ChatGPT for medical and legal advice for themselves.

I keep seeing this problem more and more with humans. What should we call it? Maybe Hallucinations? Where there is an accurate true thing and then it just gets altered by these guys who call themselves journalists and reporters and the like until it is just ... completely unrecognizable? I'm pretty sure it's a fundamental issue with the architecture.

Isn't every single response by LLMs hallucinations and we just accept a few and ignore the others?

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#133

Earlier quoted context omitted.

Why are you saying we shouldn't get AI advice without a "professional", then? Why is everybody here saying "in my experience it's just as good or better, but we need rules to make people use the worse option"? I have narcolepsy and it took a dozen doctors before they got it right. AI nails the diagnosis. Everybody should be using it.

How do you hold the AI accountable when it makes a mistake? Can you take away its license "individually"?

I would care about this if doctors were held accountable for their constant mistakes, but they aren't except in extreme cases.

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#134

This title is inaccurate. What they are disallowing are users using ChatGPT to offer legal and medical advice to other people. First parties can still use ChatGPT for medical and legal advice for themselves.

While they aren't stopping users from getting medical advice, the new terms (which they say are pretty much the same as the old terms), seem to prohibit users from seeking medical advice even for themselves if that advice would otherwise come from a licensed health professional: https://openai.com/en-GB/policies/usage-policies/ Your use of OpenAI services must follow these Usage Policies: Protect people. Everyone has…

IANAL but I read that as forbidding you to provision legal/medical advice (to others) rather than forbidding you to ask the AI to provision legal/medical advice (to you).

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#135
This (new) title is inaccurate.

The article says: "ChatGPT users can’t use service for tailored legal and medical advice, OpenAI says", with a quote from OpenAI: “this is not a new change to our terms. ChatGPT has never been a substitute for professional legal or medical advice, but it will continue to be a great resource to help people understand legal and health information.”

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#136
post #125

Funny how this happened 1 day after Kim Kardashian blamed chatGPT for giving her wrong answers while studying for the bar. https://gizmodo.com/kim-kardashian-blames-chatgpt-for-failin...

That's not legal advice. BARBRI is not your lawyer, and almost everyone uses that for the Bar exam.

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#137
So basically all white collar jobs are lobbying to gatekeep their profession even from AI, meanwhile the stupid engineers who made AI put zero effort to not shoot themselves in the foot, and now they are crying about low wages if they found a job in the first place.

AI could effectively do most legal and medical work, and you can make a human do the final decision-making if that's really the reason. In fact, I bet most lawyers and doctors are already using it in one way or another; after all, both are about reciting books and correlating things together. AI is definitely more efficient at that than any human. Meanwhile, the engineering work that requires critical thinking and deep understanding of the topic is allowed to be bombarded with all AI models. What about the cases where bad engineering will kill people? I am a firm believer that engineers are the most naive people who beg others to exploit them and treat them like shit. I don't even see administrative assistants crying about losing their jobs to AI; every other profession guards its workers, including blue collar, except the ‘smart’ engineers.

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#138
post #134

Earlier quoted context omitted.

While they aren't stopping users from getting medical advice, the new terms (which they say are pretty much the same as the old terms), seem to prohibit users from seeking medical advice even for themselves if that advice would otherwise come from a licensed health professional: https://openai.com/en-GB/policies/usage-policies/ Your use of OpenAI services must follow these Usage Policies: Protect people. Everyone has…

IANAL but I read that as forbidding you to provision legal/medical advice (to others) rather than forbidding you to ask the AI to provision legal/medical advice (to you).

IANAL either, but I read it as using the service to provision medical advice since they only mentioned the service and not anyone else.

I asked the "expert" itself (ChatGPT), and apparently you can ask for medical advice, you just can't use the medical advice without consulting a medical professional:

Here are relevant excerpts from OpenAI’s terms and policies regarding medical advice and similar high-stakes usage:

From the Usage Policies (effective October 29 2025):

“You may not use our services for … provision of tailored advice that requires a license, such as legal or medical advice, without appropriate involvement by a licensed professional.”

Also: “You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making … medical … decisions about them.”

From the Service Terms:

“Our Services are not intended for use in the diagnosis or treatment of any health condition. You are responsible for complying with applicable laws for any use of our Services in a medical or healthcare context.”

In plain terms, yes—the Terms of Use permit you to ask questions about medical topics, but they clearly state that the service cannot be used for personalized, licensed medical advice or treatment decisions without a qualified professional involved.

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#139
post #136
post #125

Funny how this happened 1 day after Kim Kardashian blamed chatGPT for giving her wrong answers while studying for the bar. https://gizmodo.com/kim-kardashian-blames-chatgpt-for-failin...

That's not legal advice. BARBRI is not your lawyer, and almost everyone uses that for the Bar exam.

"“No. I use it for legal advice,” Kardashian said. “So when I am needing to know the answer to a question, I’ll take a picture and snap it and like put it in there.”"

Re: ChatGPT terms disallow its use in providing legal and medical advice to others

#140

It's not stopping to give legal/medical advice to the user, but it's forbidden to use ChatGPT to pose as an advisor giving advice to others: https://www.tomsguide.com/ai/chatgpt/chatgpt-will-still-offe...

The Tom's Guide article blatantly misinterprets and contradicts the source it quotes.
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