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Free software scares normal people

danieldelaney.net

61–70 of 641 posts

Re: Free software scares normal people

#61

If handbrake scares them, don’t you dare to demonstrate how to use ffmpeg. I remember when I used handbrake for the first time and thought “wow, it’s much more convenient than struggling with ffmpeg”.

At least with ffmpeg, for 99% of use cases you can just google "how do I do X with ffmpeg" and get a copypasta command line. Whereas with complicated GUI tools, you have to watch a video to learn how to do it.

Excellent point. Soon computer use AI agents will bridge this gap.

Re: Free software scares normal people

#62

Earlier quoted context omitted.

Handbrake's UI is in the uncanny valley for me -- too complicated for use by laymen, and way too limiting for use by people who know what they're doing...

ffmpeg with disposable or llm backed dnd interfaces. for certain types of tooling UIs should be cheap, disposable and task/worlflow specific.

The last thing we want for a user-friendly interface is nondeterminism. Some procedure that works today must work tomorrow if it looks like you can repeat it. LLMs can't be the answer to this. And if you go to the lengths of making the llm deterministic, with tests and all, you might as well code the thing once and for all and not ship the local llm to the end user at all.

Re: Free software scares normal people

#63
post #50
post #32

Earlier quoted context omitted.

> contributors of free software tend to be power users or, simply put, nerds it takes both a different background, approach and skillset to design ux and interface if anything FOSS should figure out how to attract skilled artists so majority of designs and logos doesn't look so blatantly amateurish.

My guess is that, as has always been, the pool of people willing to code for free on their own time because it's fun is just much larger than the people willing to make icons for software projects on their own time because they think it's fun.

Much larger but not non-existent, people post their work (including laborious stuff like icon suites and themes) on art forums and websites for no gain all the time.

Re: Free software scares normal people

#64

Good article, but the reasoning is wrong. It isn't easy to make a simple interface in the same way that Pascal apologized for writing a long letter because he didn't have time to write a shorter one. Implementing the UI for one exact use case is not much trouble, but figuring out what that use case is difficult. And defending that use case from the line of people who want "that + this little extra thing", or the "I j…

Overall, the development world does not intuitively understand the difficulty of creating good interfaces (for people that aren’t developers.) In dev work, the complexity is obvious, and that makes it easy for outsiders to understand— they look at the code we’re writing and say “wow you can read that?!” I think that can give developers a mistaken impression that other peoples work is far less complex than it is. With…

IMO they just don’t care enough. They want people to use it but it is not the end of world if it stays niche

Re: Free software scares normal people

#65
When I used to be active on reddit I was following r/graphicdesign (me being a graphic designer) and one day someone asked a question about Inkscape.

Not 5 minutes after that someone else on the comments went on a weird rant about how allegedly Inkscape and all FOSS was "communist" and "sucked" and capitalist propietary stuff was "superior".

Re: Free software scares normal people

#67
We been knowing that.

Dunno why people assume that FOSS developers are just dummies lacking insight but otherwise champing at the bit to provide the same refinement and same customer service experience as the "open source" projects that are really just loss leaders of some commercial entity.

Re: Free software scares normal people

#69

Good article, but the reasoning is wrong. It isn't easy to make a simple interface in the same way that Pascal apologized for writing a long letter because he didn't have time to write a shorter one. Implementing the UI for one exact use case is not much trouble, but figuring out what that use case is difficult. And defending that use case from the line of people who want "that + this little extra thing", or the "I j…

Good points, but to add to the sources of instability ... a first time user of a piece of software may be very appreciative of its simplicity and "intuitiveness". However, if it is a tool that they spend a lot of time with and is connected to a potentially complex workflow, it won't be long before even they are asking for "this little extra thing". It is hard to overestimate the difference between creating tools for…

Right. For most people, gimp is not only overkill but also overwhelming. It's hard to intuit how to perform even fairly simple tasks. But for someone who needs it it's worth learning.

The casual user just wants a tool to crop screenshots and maybe draw simple shapes/lines/arrows. But once they do that they start to think of more advanced things and the simple tool starts to be seen as limiting.

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