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Tell HN: Azure outage

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411–420 of 841 posts

Re: Tell HN: Azure outage

#411

Currently standing in a half closed supermarket because the tills are down and they cant take payments

IIRC, the grocery chain I worked for used to have an offline mode to move customers out the door. But it meant that when the system came back online, if the customers card was denied, the customer got free groceries.

Yea, good old store and forward. We implemented it in our PoS system. Now, we do non PCI integrations so we arn't in PCI scope, but depending on the processor, it can come with some limitations. Like, you can do store and forward, but only up to X number of transactions. I think for one integration, it's 500-ish store wide (it uses a local gateway that store and forwards to the processors gateway). The other integration we have, its 250, but store and forward on device, per device.

Re: Tell HN: Azure outage

#413

Earlier quoted context omitted.

Many years back was the first time I used Azure, evaluating it for a client. I remember I at one point had expanded enough menus that it covered the entirety of the screen. Never before have I felt so lost in a cloud product.

The "Blades" experience [0] where instead of navigating between pages it just kept opening things to the side and expanding horizontally? Yeah, that had some fun ideas but was way more confusing than it needed to be. But also that was quite a few years back now. The Portal ditched that experience relatively quickly. Just long enough to leave a lot of awful first impressions, but not long enough for it to be much more…

Not sure what to imagine with this given I didn't use Azure at the time. Is this like the Windows XP style task menu?

Re: Tell HN: Azure outage

#414

Currently standing in a half closed supermarket because the tills are down and they cant take payments

Mind-boggling that any retailer would not have the capability to at least run the checkout stations offline.

You can, but it's all about risk mitigation. Most processors have some form of store and forward (and it can have limitations like only X number of transactions). Some even have controls to limit the amount you can store-and-forward (for instance, only charges under $50). But ultimately, it's still risk mitigation. You can store-and-forward, but you're trusting that the card/account has the funds. If it doesn't, you loose and ain't shit you can do about it. If you can't tolerate any risk, you don't turn on store and forward systems and then you can't process cards offline.

Its not the we are not capable. Its, is the business willing to assume the risk?

Re: Tell HN: Azure outage

#415
post #224
post #33

Update 16:57 UTC: Azure Portal Access Issues Starting at approximately 16:00 UTC, we began experiencing Azure Front Door issues resulting in a loss of availability of some services. In addition. customers may experience issues accessing the Azure Portal. Customers can attempt to use programmatic methods (PowerShell, CLI, etc.) to access/utilize resources if they are unable to access the portal directly. We have faile…

AFD is down quite often regionally in Europe for our services. In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+.

This is the single most frustrating thing about these incidents. As you're harmstrung on what you can do or how you can react until Microsoft officially acknowledges a problem. Took nearly 90mins both today and when it happened on 9th October.

Re: Tell HN: Azure outage

#416

For some reason an Azure outage does not faze me in the same way that an AWS outage does. I have never had much confidence in Azure as a cloud provider. The vertical integration of all the things for a Microsoft shop was initially very compelling. I was ready to fight that battle. But, this fantasy was quickly ruined by poor execution on Microsoft's part. They were able to convince me to move back to AWS by simply ma…

Many years back was the first time I used Azure, evaluating it for a client. I remember I at one point had expanded enough menus that it covered the entirety of the screen. Never before have I felt so lost in a cloud product.

Count your blessings. You could have to use Azure SSO through Oracle Cloud..... ; ;

Re: Tell HN: Azure outage

#417

Currently standing in a half closed supermarket because the tills are down and they cant take payments

IIRC, the grocery chain I worked for used to have an offline mode to move customers out the door. But it meant that when the system came back online, if the customers card was denied, the customer got free groceries.

What I gather from this is to always try a dead card first just in case the store is in offline mode

Re: Tell HN: Azure outage

#418

For some reason an Azure outage does not faze me in the same way that an AWS outage does. I have never had much confidence in Azure as a cloud provider. The vertical integration of all the things for a Microsoft shop was initially very compelling. I was ready to fight that battle. But, this fantasy was quickly ruined by poor execution on Microsoft's part. They were able to convince me to move back to AWS by simply ma…

What Amazon, Azure, and Google are showing with their platform crashes amid layoffs, while they supports governments that are Oppressing's Citizens and Ignoring the Law, is that they do not care about anything other than the bottom line.

They think they have the market captured, but I think what their dwindling quality and ethics are really going to drive is adoption of self hosting, distributed computing frameworks. Nerds are the ones who drove adoption of these platforms, and we can eventually end if we put in the work.

Seriously with container technology, and a bit more work / adoption on distributed compute systems and file storage (IPFS,FileCoin) there is a future where we dont have to use big brothers compute platform. Fuck these guys.

Re: Tell HN: Azure outage

#419

Earlier quoted context omitted.

The "Blades" experience [0] where instead of navigating between pages it just kept opening things to the side and expanding horizontally? Yeah, that had some fun ideas but was way more confusing than it needed to be. But also that was quite a few years back now. The Portal ditched that experience relatively quickly. Just long enough to leave a lot of awful first impressions, but not long enough for it to be much more…

Not sure what to imagine with this given I didn't use Azure at the time. Is this like the Windows XP style task menu?

Imagine OG Xbox menus, or the PS3/PSP menus.

Re: Tell HN: Azure outage

#420
post #407

For some reason an Azure outage does not faze me in the same way that an AWS outage does. I have never had much confidence in Azure as a cloud provider. The vertical integration of all the things for a Microsoft shop was initially very compelling. I was ready to fight that battle. But, this fantasy was quickly ruined by poor execution on Microsoft's part. They were able to convince me to move back to AWS by simply ma…

The only reason you'd notice MS was down was if Github was down....

GitHub doesn't use Azure yet, but has just published their migration path to azure a few days ago.

I would link to that article, but that one does seem down ;)

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