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Tell HN: Azure outage

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Re: Tell HN: Azure outage

#301

Post by everfrustrated »

llama052 wrote: post #258
jjp wrote: post #201

Earlier quoted context omitted.

Whilst the status message acknowledge's the issue with Front Door (AFD), it seems as though the rest of the actions are about how to get Portal/internal services working without relying on AFD. For those of us using Front Door does that mean we're in for a long haul?

Please migrate off of front door. It's been a failure mode since it came out historically. Anything else is better at this point

Didn't the underlying vendor they used for Azure Front Door go bankrupt? It's probably on life support.

Re: Tell HN: Azure outage

#302

Post by millzlane »

karateka01 wrote: post #150
charv wrote: post #126

Earlier quoted context omitted.

oh the irony, the status link being down too

status page being affected by the same issue is so lame

It begs the question from a noob like me... Where should they host the status page? Surely it shouldn't be on the same infra that it's supposed to be monitoring. Am I correct in thinking that?

Re: Tell HN: Azure outage

#304

Post by voidmain0001 »

ryandrake wrote: post #216
chasd00 wrote: post #160

Earlier quoted context omitted.

There's a Family Dollar by my house that is down at least 2 full days per month because of bad inet connectivity. I live close enough that with a small tower on my roof i can get line of sight to theirs. I've thought about offering them a backup link off my home inet if they give me 50% of sales whenever its in use. It would be a pretty good deal for them, better some sales when their inet is down vs none.

You'd think any SeriousBusiness would have a backup way to take customers' money. This is the one thing you always want to be able to do: accept payment. If they made it so they can't do that, they deserve the hit to their revenue. People should just walk out of the store with the goods if they're not being charged. Why doesn't someone in the store at least have one of those manual kachunk-kachunk carbon copy card re…

If they used standalone merchant terminals, then those typically use the local LAN which can rollover to cellular or PoT in the event of a network outage. The store can process a card transaction with the merchant terminal and then reconcile with the end of day chit. This article from 2008 describes their PoS https://www.retailtouchpoints.com/topics/store-operations/ca...

Re: Tell HN: Azure outage

#305

Post by codethief »

MangoCoffee wrote: post #169

The Internet is supposed to be decentralized. The big three seem to have all the power now (Amazon, Microsoft, and Google) plus Cloudflare/Oracle. How did we get here? Is it because of scale? Going to market in minutes by using someone else's computers instead of building out your own, like co-location or dedicated servers, like back in the day.

Meredith Whittaker (of Signal) addressed your question the other day: https://mastodon.world/@Mer__edith/115445701583902092

Re: Tell HN: Azure outage

#306

Post by psunavy03 »

RajT88 wrote: post #231
cyptus wrote: post #224

Earlier quoted context omitted.

AFD is down quite often regionally in Europe for our services. In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+.

Spam those Azure tickets. If you have a CSAM, build them a nice powerpoint telling the story of all your AFD issues (that's what they are there for). > In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+. I assume you mean publicly. Are you getting the service health alerts?

Some really unfortunate acronyms flying around the Microsoft ecosystem . . .

Re: Tell HN: Azure outage

#307

Post by prmoustache »

mythz wrote: post #91

High availability is touted as a reason for their high prices, but I swear I read about major cloud outages far more than I experience any outages at Hetzner.

I think the biggest features of the big cloud vendors is that when they are down, not only you but your customers and your competitors usually have issues at the same time so everybody just shrug and have a lazy/off day at the same time. Even on call teams reall just have to wait and stay on standby because there is very little they can do. Doing a failover can be slower than waiting for the recovery, not help at all if outage is spanned accross several region, or bring aditional risks.

And more importantly nobody lose any reputation except AWS/Azure/Google.

Re: Tell HN: Azure outage

#308

Post by RajT88 »

psunavy03 wrote: post #306
RajT88 wrote: post #231

Earlier quoted context omitted.

Spam those Azure tickets. If you have a CSAM, build them a nice powerpoint telling the story of all your AFD issues (that's what they are there for). > In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+. I assume you mean publicly. Are you getting the service health alerts?

Some really unfortunate acronyms flying around the Microsoft ecosystem . . .

Quite so. The acronym collision rate is high.

Re: Tell HN: Azure outage

#309

Post by jonathanlydall »

out_sider wrote: post #248
jonathanlydall wrote: post #225

Earlier quoted context omitted.

Yet another reason to move away from Front Door. We already had to do it for large files served from Blob Storage since they would cap out at 2MB/s when not in cache of the nearest PoP. If you’ve ever experienced slow Windows Store or Xbox downloads it’s probably the same problem. I had a support ticket open for months about this and in the end the agent said “this is to be expected and we don’t plan on doing anythin…

we are considering the same but because our website uses APEX domain we would need to move all DNS resolver to cloudfront right ? Does it have as a nice "rule set builder" as azure ?

Unless you pay for CloudFlare’s Enterpise plan, you’re required to have them host your DNS zone, you can use a different registrar as long as you just point your NS records to Cloudflare.

Be aware that if you’re using Azure as your registrar, it’s (probably still) impossible to change your NS records to point to CloudFlare’s DNS server, at least it was for me about 6 months ago.

This also makes it impossible to transfer your domain to them either, as CloudFlare’s domain transfer flow requires you set your NS records to point to them before their interface shows a transfer option.

In our case we had to transfer to a different registrar, we used Namecheap.

However, transferring a domain from Azure was also a nightmare. Their UI doesn’t have any kind of transfer option, I eventually found an obscure document (not on their Learn website) which had an az command which would let you get a transfer code which I could give to Namecheap.

Then I had to wait over a week for the transfer timeout to occur because there is no way on Azure side that I could find to accept the transfer immediately.

I found CloudFlare’s way of building rules quite easy to use, different from Front Door but I’m not doing anything more complex than some redirects and reverse proxying.

I will say that Cloudflare’s UI is super fast, with Front Door I always found it painfully slow when trying to do any kind of configuration.

Cloudflare also doesn’t have the problem that Front Door has where it requires a manual process every 6 months or so to renew the APEX certificate.

Re: Tell HN: Azure outage

#310

Post by alt227 »

0000000000100 wrote: post #278

Yeah just took down the prod site for one of our clients since we host the front-end out of their CDN. Just got wrapped up panic hosting it somewhere else for the past hour, very quickly reminds you about the pain of cookies...

... and DNS caching, and browser file cache, and sessions...

Moving a website quickly is never fun.

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