Earlier quoted context omitted.
Spam those Azure tickets. If you have a CSAM, build them a nice powerpoint telling the story of all your AFD issues (that's what they are there for). > In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+. I assume you mean publicly. Are you getting the service health alerts?
I got a service health alert an hour after it started, saying the portal was having issues. Pretty useless and misleading.
Storytelling is how issues get addressed. Help the CSAM tell the story to the higher ups.