Earlier quoted context omitted.
> I'm happy to have a bit higher friction to check my bank's balance for example. I find this to actually be a great litmus test for the overall problem. Bank account balance is a basic piece of information that's about me, and that I need to keep track of to effectively live in our modern times. I should be able to access that information non-interactively at any time. But I can't. Ask many banks, you'll get as many…
It's a trivial and non-critical need, but it's also exemplifying the basic user freedoms being denied to us: the ability to freely process information on my own device. I hate to risk sounding like I'm beating a dead horse, but when I hear this I flash back to Attack Surface by Cory Doctorow. I interpreted his message in that book as something approximately like "you can't out-tech the bad guys", where "bad guys" can…
Companies are moved by money, if your tech is popular enough companies will dance to your tune.
Say that you get to a point where 90% of desktop users are on linux. Is there any doubt that banks, messaging platforms and the like would have their own linux apps? no matter how many hoops you make them pass through, they won't let that piece of the cake go.
The problem is that the current way of doing things will never reach those numbers, because we give up on the tools that companies use. UX, user research, graphic design, marketing and similar roles are pretty absent from these communities; I think changing that is the mising piece.