Turns out people just wanted a more refined iPhone with 4G. Who would have thought? Seriously though, I remember naysayers about the iPod back when it was first released, bemoaning the interface, design, and pointing out dozens of other mp3 players with longer feature lists at better prices. Yet the iPod still won out because it offered a consistent and predictable user experience, from the purchase to the day-to-day…
That's one unusual conclusion. One could argue that the main difference is that the tech crowd knows what they're buying better than average misinformed consumers.
We have a saying where I live. Billions of flies eat shit every day, but that doesn't mean so should we. Apple certainly doesn't sell shit, their products are great for sure. But there are also a lot of valid criticism to be made. And breaking record sales doesn't mean, in any way, the criticism is any less valid. You're confusing two very different things.
I understand here at HN people can get very personally offended if I even hint that Apple's sales success might not be exclusively a result of technical engineering or design innovation. But doing so would be unfair to Apple's sales and marketing team. Who are genius at what they do, and deserve a lot of recognition for their important role in driving sales.