I don't think blaming AWS is fair, since they typically exceed their regional and AZ SLAs AWS makes their SLAs & uptime rates very clear, along with explicit warnings about building failover / business continuity. Most of the questions on the AWS CSA exam are related to resiliency . Look, we've all gone the lazy route and done this before. As usual, the problem exists between the keyboard and the chair.
AWS multiple services outage in us-east-1
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Re: AWS multiple services outage in us-east-1
#872Robinhood's completely down. Even their main website: https://robinhood.com/
Re: AWS multiple services outage in us-east-1
#873Even internal Amazon tooling is impacted greatly - including the internal ticketing platform which is making collaboration impossible during the outage. Amazon is incapable of building multi-region services internally. The Amazon retail site seems available, but I’m curious if it’s even using native AWS or is still on the old internal compute platform. Makes me wonder how much juice this company has left.
Re: AWS multiple services outage in us-east-1
#874Even internal Amazon tooling is impacted greatly - including the internal ticketing platform which is making collaboration impossible during the outage. Amazon is incapable of building multi-region services internally. The Amazon retail site seems available, but I’m curious if it’s even using native AWS or is still on the old internal compute platform. Makes me wonder how much juice this company has left.
Amazon's revenue in 2024 was about the size of Belgium's GDP. Higher than Sweden or Ireland. It makes a profit similar to Norway, without drilling for offshore oil or maintaining a navy. I think they've got plenty of juice left.
Re: AWS multiple services outage in us-east-1
#875Have a meeting today with our AWS account team about how we’re no longer going to be “All in on AWS” as we diversify workloads away. Was mostly about the pace of innovation on core services slowing and AWS being too far behind on AI services so we’re buying those from elsewhere. The AWS team keeps touting the rock solid reliability of AWS as a reason why we shouldn’t diversify our cloud. Should be a fun meeting!
Once you've had an outage on AWS, Cloudflare, Google Cloud, Akismet. What are you going to do? Host in house? None of them seem to be immune from some outage at some point. Get your refund and carry on. It's less work for the same outcome.
Yes, mostly.
Re: AWS multiple services outage in us-east-1
#876Re: AWS multiple services outage in us-east-1
#877Humans have built-in redundancy for a reason.
Re: AWS multiple services outage in us-east-1
#878Have a meeting today with our AWS account team about how we’re no longer going to be “All in on AWS” as we diversify workloads away. Was mostly about the pace of innovation on core services slowing and AWS being too far behind on AI services so we’re buying those from elsewhere. The AWS team keeps touting the rock solid reliability of AWS as a reason why we shouldn’t diversify our cloud. Should be a fun meeting!
> The AWS team keeps touting the rock solid reliability of AWS as a reason why we shouldn’t diversify our cloud. Should be a fun meeting! This is and was never true. I've done setups in the past where monitoring happened "multi cloud" with also multiple dedicated servers. Was pretty broad so you could actually see where things broke. Was quite some time ago so I don't have the data, but AWS never came out on top. It…
Re: AWS multiple services outage in us-east-1
#879Choosing us-east-1 as your primary region is good, because when you're down, everybody's down, too. You don't get this luxury with other US regions!
One unexpected upside moving from a DC to AWS is when a region is down, customers are far more understanding. Instead of being upset, they often shrug it off since nothing else they needed/wanted was up either.
Re: AWS multiple services outage in us-east-1
#880Interesting day. I've been on an incident bridge since 3AM. Our systems have mostly recovered now with a few back office stragglers fighting for compute. The biggest miss on our side is that, although we designed a multi-region capable application, we could not run the failover process because our security org migrated us to Identity Center and only put it in us-east-1, hard locking the entire company out of the AWS…