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AWS multiple services outage in us-east-1

health.aws.amazon.com

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Re: AWS multiple services outage in us-east-1

#781
post #769

Interesting day. I've been on an incident bridge since 3AM. Our systems have mostly recovered now with a few back office stragglers fighting for compute. The biggest miss on our side is that, although we designed a multi-region capable application, we could not run the failover process because our security org migrated us to Identity Center and only put it in us-east-1, hard locking the entire company out of the AWS…

There is always that point you reach where someone has to get on a plane with their hardware token and fly to another data centre to reset the thing that maintains the thing that gives keys to the thing that makes the whole world go round.

So sick of billion dollar companies not hiring that one more guy

Re: AWS multiple services outage in us-east-1

#783
post #395

As Amazon moves from day-1 company as it claimed once, to be the sales company like Oracle focusing on raking money, expect more outages to come, and longer to be resolved. Amazon is burning and driving away the technical talent and knowledge knowing the vendor lock-in will keep bringing the sweet money. You will see more sales people hoovering around your c-suites and executives, while you will face even worse techn…

>You will see more sales people hoovering around your c-suites and executives, while you will face even worse technical support, that seem not knowing what they are talking about, yet alone to fix the support issue you expect to be fixed easily. WILL see? We've been seeing this since 2019.

it will get worse

Re: AWS multiple services outage in us-east-1

#784
The length and breadth of this outage has caused me to lose so much faith in AWS. I knew from colleagues who used to work there how understaffed and inefficient the team is due to bad management, but this just really concerns me.

Re: AWS multiple services outage in us-east-1

#785

Seems like major issues are still ongoing. If anything it seems worse than it did ~4 hours ago. For reference I'm a data engineer and it's Redshift and Airflow (AWS managed) that is FUBAR for me.

It has been quite a while, wondering how many 9s are dropped. 365 day * 24 * 0.0001 is roughly 8 hours, so it already lost the 99.99% status.

It's a single region?

I don't think anyone would quote availability as availability in every region I'm in?

While this is their most important region, there's a lot of clients that are probably unaffected if they're not in use1.

They COULD be affected even if they don't have anything there because of the AWS services relying on it. I'm just saying that most customers that are multi region should have their east region out and are just humming along.

Re: AWS multiple services outage in us-east-1

#786
post #693

Seems like major issues are still ongoing. If anything it seems worse than it did ~4 hours ago. For reference I'm a data engineer and it's Redshift and Airflow (AWS managed) that is FUBAR for me.

first time i see "fubar", is that a common expression on the industry? jsut curious (english is not my native language)

"FUBAR" comes up in the movie Saving Private Ryan. It's not a plot point, but it's used to illustrate the disconnect between one of the soldiers dragged from a rear position to the front line, and the combat veterans in his squad. If you haven't seen the movie, you should. The opening 20 minutes contains one of the most terrifying and intense combat sequences ever put to film.

Re: AWS multiple services outage in us-east-1

#788

Seems like major issues are still ongoing. If anything it seems worse than it did ~4 hours ago. For reference I'm a data engineer and it's Redshift and Airflow (AWS managed) that is FUBAR for me.

Agreed, every time the impacted services list internally gets shorter, the next update it starts growing again.

A lot of these are second order dependencies like Astronomer, Atlassian, Confluent, Snowflake, Datadog, etc... the joys of using hosted solutions to everything.

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