Live data from Hacker News

AT&T Screwed Up the iPhone 5 Launch for me

nickwoodhams.com

1–10 of 42 posts

Re: AT&T Screwed Up the iPhone 5 Launch for me

#4
Do not assume your cultural norms are everyone's cultural norms.

That this guy was spoiling your (and likely other folks') moment is unfortunate. However, this is not screwing up an iPhone launch, this is spoiling your experience. Your experience is not the iPhone 5 launch.

I am sympathetic that this engagement didn't go the way you wanted it to. Complaining on the internet is not the way to address this issue, and if you thought this was actually a big deal (especially for how they were going to treat others), I hope you expressed your feelings to the guy at the store, not just the anonymous internet, because it comes off as a bit entitled.

After all. You got your iPhone didn't you? You now get to spend the rest of its life with your iPhone, one would presume that is actually the important part of your relationship with your phone.

Edit: Nice stealth edit on the title (going from "AT&T Screwed Up the iPhone 5 Launch" to "AT&T Screwed Up the iPhone 5 Launch for me"). *grin

I should say that I really don't want to delegitimize your disappointment (c.f. http://weeklysift.com/2012/09/10/the-distress-of-the-privile... ) because I know exactly how you feel. But I also don't think your post is constructive, or lends any interesting insight or analysis to the topic of a user's relationship with their devices, or Apple and AT&T.

Re: AT&T Screwed Up the iPhone 5 Launch for me

#6

Do not assume your cultural norms are everyone's cultural norms. That this guy was spoiling your (and likely other folks') moment is unfortunate. However, this is not screwing up an iPhone launch, this is spoiling your experience. Your experience is not the iPhone 5 launch. I am sympathetic that this engagement didn't go the way you wanted it to. Complaining on the internet is not the way to address this issue, and i…

it comes off a bit as entitled

That's an understatement. I'm tempted to think that the original article was a troll, satire, or both.

Re: AT&T Screwed Up the iPhone 5 Launch for me

#7
I would guess most people want the carrier to do this stuff for them though I agree it should be optional. If you order directly from Apple you can avoid it. AT&T definitely did screw up their iPhone 5 launch in other ways. Lagging behind Verizon in LTE coverage and failing to offer iPhone 4S owners any good option besides paying their ETF and switching carriers.

Re: AT&T Screwed Up the iPhone 5 Launch for me

#8
This person would have been better served going to an Apple Store. I've bought (many) phones from an AT&T store, and I don't ever recall them not opening the boxes for me, tracking down various pieces of cable, throwing out crap. Indeed, on a few occasions, I just walked out with the receipt, phone and charger - nothing else. And, when it wasn't an apple phone - that's exactly what I wanted.

If you want the pristine "Apple" experience, then the Apple store is absolutely where you went.

I really, really feel for the author - wish that his day one iPhone 5 experience had been all he had been looking for - I know precisely what that moment of expectation is like, where you actually sit and marvel at the fit-and-finish of the cardboard box, and how the packaging all fits together as you slowly unbox it - but, AT&T was not the place to do that.

Re: AT&T Screwed Up the iPhone 5 Launch for me

#9

Do not assume your cultural norms are everyone's cultural norms. That this guy was spoiling your (and likely other folks') moment is unfortunate. However, this is not screwing up an iPhone launch, this is spoiling your experience. Your experience is not the iPhone 5 launch. I am sympathetic that this engagement didn't go the way you wanted it to. Complaining on the internet is not the way to address this issue, and i…

Totally agree with the sense of entitlement, the author sounds like a spoiled brat.

It's a phone, grow up.

Re: AT&T Screwed Up the iPhone 5 Launch for me

#10

Do not assume your cultural norms are everyone's cultural norms. That this guy was spoiling your (and likely other folks') moment is unfortunate. However, this is not screwing up an iPhone launch, this is spoiling your experience. Your experience is not the iPhone 5 launch. I am sympathetic that this engagement didn't go the way you wanted it to. Complaining on the internet is not the way to address this issue, and i…

From a random observer: thanks for the tactful response. I think that HN is best represented by this kind of thoughtful, deliberate post on a subject that could instead generate inflammatory or derisive remarks.

Though HN may be even better represented when the iPhone reax subside and real content dominates the front page again :)

Post reply on HN