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Starbucks: Location closures and elimination of roles

about.starbucks.com

71–80 of 117 posts

Re: Starbucks: Location closures and elimination of roles

#71
post #5

"Each year, we open and close coffeehouses for a variety of reasons" Wonder how many of these are being closed because they've unionized?

attempted to unionize -- they are known for nipping that one in the bud. Happened to one of the locations in my town.

As of this comment, 12,000+ baristas at over 650 stores have unionized. The effort continues, and will persist beyond Brian Niccol’s tenure as CEO (and his $95M pay package).

https://sbworkersunited.org/map/

Re: Starbucks: Location closures and elimination of roles

#72
post #66

Earlier quoted context omitted.

Heh, we had one that was very popular for university students to work at and they did successfully unionize. The thing with university students, though, is that they’re not going to be around forever… so the store experienced pretty much complete staff turnover every few years. This store would perpetually end up in weird situations like not being allowed to make coffee because the supervisor had a family emergency a…

Why didn’t they just change the rules? “Having a supervisor around” isn’t necessarily a requirement from the union.

From what I understand talking to the staff, it was because none of the staff (at the time, who weren't part of the original unionization push) actually cared enough about the union to do all of the union stuff (like going through the CBA finely and and renegotiating the rules, regular meetings, shop stewards, all of that). They all had a mentality of "this is a coffee shop I'm going to work at for a year or two, not something that I want to put any extra time into beyond the shifts I need to work to pay my way through school"

Edit: If I'm remembering right, the thing that finally sealed the deal for them was that Starbucks corporate was offering better benefits to the entire company than the union (which was made up of like 10 people) had negotiated for themselves.

Re: Starbucks: Location closures and elimination of roles

#73

I never understood Starbucks. I live in Europe, we have good coffee places everywhere. They are cheaper and serve significantly better coffee. I can't think of anything I ordered from Starbucks that didn't taste artificial.

Starbucks was a novelty in the Netherlands of the mid 90s but Dutch people are masters in assimilating and adapting foreign ideas and there are several competing chains now.

Re: Starbucks: Location closures and elimination of roles

#74
post #70

I never understood Starbucks. I live in Europe, we have good coffee places everywhere. They are cheaper and serve significantly better coffee. I can't think of anything I ordered from Starbucks that didn't taste artificial.

Our car culture in the U.S. means drive thrus can capture a significant portion of sales. Starbucks/Dunkin/McDonald’s do that. It’s very rare to find a local coffee shop in the U.S. with a drive-thru.

Depends on where you are in the US. Here in the PNW it’s common - including ones where, oddly, the baristas are all young women in bikinis.

Re: Starbucks: Location closures and elimination of roles

#76
post #15

It's always funny to me how they are still insisting on customer experience and good coffee house. In the bay area most starbucks have become the burger king of coffee shops: housing of drunk homeless people

Bay Area isn't rest of US and Canada. Based on my limited experience most of Bay Area looks like that, not just Starbucks.

The Starbucks's near me in Canada are fine. If they get rid of the long line of mobile order people, they'd be pretty fine.

Re: Starbucks: Location closures and elimination of roles

#77
post #55

Earlier quoted context omitted.

In the US specialty coffee shops may be just as expensive or more expensive than Starbucks. Starbucks doesn't make good coffee, however they're main competitors in the US are basically Dunkin Donuts, McDonalds, or various regional/local chains. So they are often better than the competitors, since Dunkin Donuts is not as consistent of quality, and McDonalds isn't really a cafe (despite being one of the largest coffee…

I agree the coffee at starbucks isn't great, but I feel the coffee at dunkin and mcdonalds are both better than starbucks. I like black coffee though, and Starbucks drip or americano just isn't good - I see starbucks more as a desert place than a coffee place, and judged on that they're good. I think more people want sweet milky coffees, and that's fine. That plus the environment is a big pull of Starbucks. It's not…

The Starbucks near me doesn't even brew coffee any more. They switched to these automatic machines that "brew" a cup in about 15 seconds (ie. vending machine quality). Its undrinkable now. In future would only order espresso drinks or cold brew.

Re: Starbucks: Location closures and elimination of roles

#78

I never understood Starbucks. I live in Europe, we have good coffee places everywhere. They are cheaper and serve significantly better coffee. I can't think of anything I ordered from Starbucks that didn't taste artificial.

I go to Starbucks for the co-working vibes, not the coffee. When are small coffee shops going to understand, if you have a 1 hour limit on how long I can sit there on my laptop (if you even allow laptops), I’m not going to go to your shop. Coffee doesn’t matter, it’s all the same shit. Starbucks has never cared if I buy one coffee and then sit there all day.

Okay this may sound weird but Starbucks was the first place that allowed customers to plug in their phone and laptop chargers and that's what made me go there!

Re: Starbucks: Location closures and elimination of roles

#80
post #5

"Each year, we open and close coffeehouses for a variety of reasons" Wonder how many of these are being closed because they've unionized?

attempted to unionize -- they are known for nipping that one in the bud. Happened to one of the locations in my town.

Yeah, here, they removed the floor mats, which were intended for the comfort of employees standing for long periods, as a tripping hazard.

But, strangely, it was only considered a tripping hazard at stores that had unionization efforts afoot...

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