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Disney+ cancellation page crashes as customers rush to quit

creators.yahoo.com

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Re: Disney+ cancellation page crashes as customers rush to quit

#4
post #2

I'm sure it's an accident and not intentional! A big corporation would never, ever do something like cause a delay so people cool off and don't bother actually canceling later.

It's possible but I think Hanlon's Razor is more likely. I saw this happen myself and the form submission was successful on the second attempt. I just don't think they had the capacity to handle this surge of traffic to this endpoint/service.

Re: Disney+ cancellation page crashes as customers rush to quit

#8
post #2

I'm sure it's an accident and not intentional! A big corporation would never, ever do something like cause a delay so people cool off and don't bother actually canceling later.

Anyone that’s used any of Disneys sites know they break at random on a good day. Just look how many people complain about the DCL site having issues.
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