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Slack has raised our charges by $195k per year

mahadk.com

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Re: Slack has raised our charges by $195k per year

#302

We're on the freemium plan with them. I don't see a big need to pay Slack. It's a low value commodity. Most of that stuff is highly transient anyway and even for their recent history their search is pretty limited. I always struggle to find stuff back in slack. Our company policy is to stick anything important in a place where we won't lose it (Google drive mainly). And since we actually pay for Google Workspaces, we…

> And since we actually pay for Google Workspaces, we could switch to their chat solution

It's uh... not good? I have one client that uses it, and it's just painful. Threading doesn't work well, notifications are hard to configure, rich text entry is subtly broken...

Re: Slack has raised our charges by $195k per year

#303

Slack is such a bloated, slow, piece of crap, every single keystroke gives me pain, that sluggish slow UI response, sometimes there are random unexplained jumps somewhere, no wonder web apps have such a bad reputation. My company forces us to use it, and it is sooo bad.

I am fairly indifferent to Slack - I have to use it for work.

But our experiences seem so vastly different: - UI is, with the exception of large media, snappy and pretty native feeling - no jumps (that I can recall)

The mobile app is okayish though its offline indication and notifications are a bit frustrating.

What machine are you running it on?

Re: Slack has raised our charges by $195k per year

#304

Classic Salesforce. The exact same thing happened with our org and Heroku. Zero empathy, just pony up or we trash your company.

Yeah they fucked Heroku hard. I used to love Heroku. Can’t imagine there’s many people still left using it now.

Hundreds of thousands, in fact. But I bet it’s a downward trend with no hope of a turnaround.

Re: Slack has raised our charges by $195k per year

#305

Hey! I have an open-source project for browsing an exported slack archive, it may be useful to you so you can see and search the history: https://github.com/pkarolyi/slack-archive-browser I haven’t maintained it in a while since it works for us, but PRs are welcome :) A good first one would be adding non-slack authentication as currently it only supports Slack openid for logging in, but it uses next-auth and should b…

Mattermost also has a tutorial to import your slack messages

https://docs.mattermost.com/administration-guide/onboard/mig...

Re: Slack has raised our charges by $195k per year

#306

Slack is such a bloated, slow, piece of crap, every single keystroke gives me pain, that sluggish slow UI response, sometimes there are random unexplained jumps somewhere, no wonder web apps have such a bad reputation. My company forces us to use it, and it is sooo bad.

never used the web app, but never noticed any sluggishness with the desktop app.

now my company „forces“ me to us Microsoft Teams and i’m thinking back to the good old days with Slack.

Re: Slack has raised our charges by $195k per year

#308

+1 to the other comments recommending Zulip over Mattermost. The threading model is fantastic. Also, for a non-profit teaching coding note that they regularly have interns under the Google Summer of Code program and it's open source, so the students can even help with it. https://summerofcode.withgoogle.com/programs/2025/organizati...

I believe we considered Zulip, but determined it's mobile app to be poor.

Re: Slack has raised our charges by $195k per year

#309
post #184

We had the same issue many years ago with the reactiflux community. We ended up moving to discord and that was the best decision ever. Discord has been an extremely welcoming place for all these kind of communities.

Let's revisit this assessment in a few years.

Re: Slack has raised our charges by $195k per year

#310

For those of you recommending matrix, have you tried in earnest to use it? I couldn't get reliable video and call to work, even with stun/turn servers properly configured (chrome doesn't trust let's encrypt for ICE certs, that was a fun one to debug, had to go with zerossl). Sometimes the phone wouldn't ring, rarely did video work. The element app for android doesn't notify correctly unless the app is open. For day t…

The responses you're getting perfectly encapsulate the problem.

I'm not knocking the people trying to be helpful, but " client sucks, use client instead" is a huge UX problem in and of itself.

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