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Slack has raised our charges by $195k per year

mahadk.com

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Re: Slack has raised our charges by $195k per year

#91

Post by junar »

3eb7988a1663 wrote: post #58
junar wrote: post #33

I really wish this post had more details. How was the price computed? If Slack charging per user, how did this organization have so many users? Why is their new provider more favorable in pricing? If Slack was previously offering a nonprofit discount, what happened to it? Did they decide that this organization was ineligible, or are they shutting it down in general?

Are there details that would make it suddenly math for you? Getting a $50k bill out of the blue with one week to pay is an organizational failure / bully negotiating tactic.

What I'm trying to say is that a story with more details is more interesting to me than a story with fewer ones.

They spent multiple paragraphs complaining about Slack, and gave Mattermost a brief mention in a single sentence. I'd enjoy hearing praise about Mattermost if they're willing to provide it as well.

Re: Slack has raised our charges by $195k per year

#92

Post by JackMorgan »

thiagoperes wrote: post #42

We’ve been using Microsoft Teams as well as the entire office suite, and we’ve been positively surprised. There is an occasional clunky UI you come across, but the feature set is far superior to Slack or Zoom, and the ecosystem integration is nice.

Funny the last two months Teams has been the most buggy software I use. Nearly every day it drops a call, loses microphone connection, simply refuses to load, and chats disappear. It's nearly unusable. My teammate had it drop him out of a call roughly every ten minutes the entire day last week.

Re: Slack has raised our charges by $195k per year

#93

Post by edoceo »

userbinator wrote: post #48
randyrand wrote: post #40

Wow, Slack does not allow business customers to export their chats. WTF. Found this: "Workspace Owners can apply for Corporate Export. This lets you export all messages (including DMs and private channels), but only if your company has legal or compliance requirements and Slack approves the request. Once approved, exports are scheduled and delivered automatically." So they have the tech built, you just aren't allowed…

IMHO "allow" is a rather moot term, when you already have access. Their API is surprisingly well-documented; when I worked at a place that used Slack, I had a logger hooked up to a local database, which was very useful when their not-quite-search failed to give any results for a comment that you and others very clearly remember making.

Yes. If you use Slack, make your own archive.

I, I just have to mention that IRC had these archives so repeat questions had a corpus to search. The walled gardens don't.

For my teams the "modern" solution is Mattermost. My (biased) feelings are that it's 10x better than free-slack and 100x better than paid.

Re: Slack has raised our charges by $195k per year

#94

Post by armada651 »

cmckn wrote: post #69
armada651 wrote: post #30

> a pretty massive sum of money I feel like the perception of money is distorted in tech circles. To me $10,000 is a pretty massive sum of money. For most people $250,000 represents a life-changing amount of money.

This sentence was referring to the $50,000 payment that Slack demanded in the next few days.

Even $50,000/yr would be way too much for a chat service nevermind to just stave them off for a week.

Re: Slack has raised our charges by $195k per year

#95

Post by mdorazio »

jayknight wrote: post #73
thiagoperes wrote: post #42

We’ve been using Microsoft Teams as well as the entire office suite, and we’ve been positively surprised. There is an occasional clunky UI you come across, but the feature set is far superior to Slack or Zoom, and the ecosystem integration is nice.

Teams chat better than slack? Are we using the same Teams? Because it doesn't come close in my opinion, and the opinion of basically everyone I work with.

Chat? No. But the strength of Teams is that it lets you do everything else you want in an integrated communications app - voice, video calls, calendars, viewing (and editing) documents, etc. At a reasonable price that Microsoft isn't going to crank to the moon.

Re: Slack has raised our charges by $195k per year

#99

Post by ThinkBeat »

If you are going the way to self-host it so you own all your won data. all you have to do is run mattermost in production on hardware you control at 99.9% Or 80% or whatever uptime is deemed necessary.

Or you can use an out of the box host, but then your data is not in your direct control.

Re: Slack has raised our charges by $195k per year

#100

Post by Kirth »

randyrand wrote: post #40

Wow, Slack does not allow business customers to export their chats. WTF. Found this: "Workspace Owners can apply for Corporate Export. This lets you export all messages (including DMs and private channels), but only if your company has legal or compliance requirements and Slack approves the request. Once approved, exports are scheduled and delivered automatically." So they have the tech built, you just aren't allowed…

Let's be honest; how many Slack messages or conversations older than 2-3 weeks still have value?
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