"I didn't bring my niece to a museum to look at a screen..."
I took my niece around the Natural History Museum in London recently, taking in the new 'Darwin' extension first. It was a liminal space of sorts with lots of broken screens. The tech had not been updated in a decade or more so you had Adobe Flash Player running, complete with the crash pop-up messages to let you know what version of Flash they were updated to.
The idea generally was to have a large touch table with a projector in the ceiling showing an image that could be interacted with. My 8 year old crash test dummy still enjoyed the screens, which was no surprise given that she is addicted to her tablet.
The touch table (however it worked) was not quite registered to the image projected on it. Some exhibits (screens) had a 'tell a friend' feature where you could enter an email address. However, all of the 'keys' were off, so you press 'Q' and you get 'W', or 'N' and you get 'M'. I persisted and entered my sister's email address.
Did she get the email?
What do you think!!!
Some of the screens had the toughest armour I have ever seen. ATMs are soft targets by comparison. I had never seen whole keyboards made of stainless steel before and found the level of vandal-proofing to be absurd.
Admittedly the throughput of the museum is absurd, in the UK every person gets to go there at least five times, once with mum and dad, another time with one set of grandparents, then with the school, then, as they have their own kids, they have to go again, then it is rinse/repeat when they are a grandparent.
The reason for going is dinosaurs. But they got rid of 'dippy' from the entrance hall.
Before you get to the entrance hall there is the begging chicane. This is a ridiculous entrance route back and fore between a dozen different begging bowls to support them financially. If you choose not to pay up, then you can then spend the next six hours not speaking or interacting with any humans apart from the ones you arrived with, except for maybe at the giftshop.
There were no annexes with staff doing talks, nobody apart from the beggars to greet you, but plenty of screens.
The brief for the new wing was to have scientists doing classification of specimens in such a way that they were on show, a 'working museum'. But nobody wanted to work in goldfish bowl conditions under the gaze of hordes of kids.
I don't want to dismiss the place in its entirety, the gardens outside were lovely even though they have a motorway-sized road next to you with considerable noise pollution. That's right, the place we send all our kids to for the big memorable day is made toxic with the filth of car dependency. The air is utterly disgusting there just because of car dependency. The whole area is full of museums and the whole lot needs to just be pedestrianised, but no, it is clogged up with those cheesy 'status symbol' cars people buy in London.
So there is this wall of cars outside and this wall of screens inside. Then the daylight robbery in the gift shop.
We didn't do the full tour, got to save some for the parents and school trip. But we did go to the earthquake room. It is modelled on a Japanese shop and shakes every few minutes. Shakes is being kind. A garden swing or any wheeled vehicle does a better simulation, clearly the hydraulics have lost some of their zest.
The 'climate change' room was also a little off. Maybe this is a leftover from when they had the likes of BP sponsor the place.
I was not going to let anything spoil my perfect day out with my niece, so I wasn't miserable about the place when I was there. However, on reflection, the dilapidation was a glimpse of the future, a future where museums have screens to interact with but no staff to interact with.