Earlier quoted context omitted.
Or maybe you and everyone else is of a certain age that y'all need to get your hearing checked more frequently.
right again! logically we all need hearing aids specifically for drive-thrus
Do I win a prize?!
Taco Bell AI Drive-Thru
211–220 of 237 posts
Re: Taco Bell AI Drive-Thru
#212Earlier quoted context omitted.
It seems very lonely to live such a hermetic existence.
What's hermetic about listening to music you like?
There is a joy and psychological benefit to having minor, positive social interactions. If you are mostly seeing your partner and coworkers, or even working from home, you may not realize how little human interaction you have.
This is not to say that every McDonald's employee is a joy to be around. But it is good for your brain to smile at a stranger face to face and make a little small talk every now and then. It is also a skill you have to practice or it becomes hard to do.
Re: Taco Bell AI Drive-Thru
#213I will say, there is a Wendy’s near me that is piloting an AI drive-thru experience, and I prefer it 10-to-1 to the human version. It had a clear voice, it didn’t disappear randomly, it understood what I meant the first time (even though I was speaking naturally - I didn’t know at first it was AI), and it asked me for feedback (“what sort of sauce?”) in a very understandable way. Drive-thrus are famously a bad experi…
I've used the Tacbo Bel AI drive-thru and came away with the same thought. I kind of groaned at first but it was very accurate, even when making adjustments.
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Re: Taco Bell AI Drive-Thru
#214Earlier quoted context omitted.
There’s a StarBucks near me that takes about 3-4 minutes per car at the drive thru. Frequently there would be 3-6 cars in line. Yes, people literally wait 15-20 minutes in line before they can even order, much less get their order. Sure, maybe they’re just inefficient and shouldn’t be rewarded. However the people there are indeed working feverishly (and paid poorly). Going inside and ordering isn’t any faster. I’d pu…
I've always been puzzled that Starbucks drive through is a thing, and even has long queues. It's coffee, do people really drive there just to get a cup? I understand if it's along the highway but otherwise. You pay the premium of the brand without getting to see or enjoy the facilities. Just my feeling as european, maybe just a cultural thing.
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Re: Taco Bell AI Drive-Thru
#215I don't understand the appeal of drive throughs?s? In my area there are dozens of people idling for 10-15 minutes in the Starbucks drive through even though we have a municipal "no idling" bylaw to reduce emissions. The line is so long it interferes with traffic on the street. It also seems like sitting in your car inhaling CO from other people's tailpipes for 15 minutes is bad for you? Many of the local fast food pl…
Americans' cars are extensions of their bodies.
Re: Taco Bell AI Drive-Thru
#216Re: Taco Bell AI Drive-Thru
#217Earlier quoted context omitted.
AIs are not resilient against deliberate attacks, even if you use multiple different models.
Maybe they shouldn't work w/ customers then, retail workers have to deal w/ hostile customers all the time.
The net result would surely be retail workers only get to deal with hostile (or just difficult, even) customers while the LLM deals with the easy ones. That's what has happened with every other technology introduced to retail - less "business as usual" and "overhead" work and more "oddball" handling. E.g. the electronic PoS and intercom system already have the same kind of effect.
Re: Taco Bell AI Drive-Thru
#218The AI answering systems I've had to speak to are brutally bad as far as accuracy goes. Basically I'm always called back to validate the info.
Re: Taco Bell AI Drive-Thru
#219Earlier quoted context omitted.
There’s a StarBucks near me that takes about 3-4 minutes per car at the drive thru. Frequently there would be 3-6 cars in line. Yes, people literally wait 15-20 minutes in line before they can even order, much less get their order. Sure, maybe they’re just inefficient and shouldn’t be rewarded. However the people there are indeed working feverishly (and paid poorly). Going inside and ordering isn’t any faster. I’d pu…
People are "famously bad" at correctly valuing their time. I can't tell you how many times I've seen someone spend $x of their time making a business case to purchase something that costs $y, where x > y.
Thats only if you can get $x for every minute of your time. On paper, it'd be cheaper for me to hire someone to empty and fill my dishwasher, but in reality the time I spend doing the dishes isn't time I would be spending earning money.
Re: Taco Bell AI Drive-Thru
#220Mind boggling that they would roll it out at scale without testing. Using open ended natural language to make a multiple choice selection (choose a taco) seems like a way to massively complicate a simple problem. What next - have a humanoid robot bring the food out to the car? Looking forward to more "AI Darwin Award" stories!
The follow up question (not quite mc) was actually what put it in a loop for me- It kept asking 'what kind of drink?' After apparently interpreting engine noise as asking for one. Wouldn't respond to 'none' or any other response I gave, except to repeat the q.
As is often the case, reality imitates satire. This reminds me of the "and then" scene from Dude, Where's my Car. https://youtu.be/iuDML4ADIvk